Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #940056

Complaint Review: National BankCard - New York City New York

  • Submitted:
  • Updated:
  • Reported By: Small Business owner — Bronx New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • National BankCard 119 West Hubbard, Suite 300, Chicago, IL - 60654 New York City, New York United States of America

National BankCard NBC Credit Card Terminal New York City, New York

*Author of original report: NBC is good

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had them for one month and I had a problem everyday slow machines horrible Customer Service. The first terminal they sent was not compatible with my static IP modem when I told them that's what I needed when I ordered it.  They asked if could borrow someone's landline to download the program lol are you kidding me? So they sent me another machine their tech people are rude and it took three days for it to get set up with me calling back and forth. When finally did work it took about 3 to 5 mins to complete a transaction than a few days later it stopped working all together they told me it was because they updated the security system they were running and all the terminals like the one I use needed to be changed but I had to call to find out no curtsy call so lost 3 sales during that time. 3 days later they get it up and running then the very next it doesn't work again. I was so mad I wanted to cancel and when I told them that they gave me the run around giving one excuse after another bottom line their rates are okay but their equipment sucks customer service is terrible! 

This report was posted on Ripoff Report on 09/12/2012 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-bankcard/new-york-city-new-york-10471/national-bankcard-nbc-credit-card-terminal-new-york-city-new-york-940056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

NBC is good

AUTHOR: Small Business owner - (USA)

POSTED: Tuesday, September 25, 2012

 I'm trying get my original report off ripoff.com but since I cant Ill clear the air for the public.I wrote the post above out of anger but really NBC is a stand up company. The issue I had really wasn't their fault it was a problem with the processing company's network that ulitmullly got resolved. I should have waited before I posted this because they fixed everything the next day. their customer service is respectful and will go all out to help their customers including giving me a new machine and they have really good rates 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now