National Magazine Exchange ripoff, extracting money from account, dishonest Clearwater Florida *EDitor's Suggestions on how to get your money back into your bank account!

William Shakespeare wrote "Where ignorance is bliss, tis folly to be wise..." Customer service Liz, is the department of last resort in any business, giving the best deals, payment spreads , etc. to save business and preserve profit. By your own admission, you have never worked anywhere else at SDP. Frankly, if the company operated the way you suggested, I would never have another word to say about it here or anywhere else. Unfortunately, if you attempted to engage your sense of morality and fairness in the sales department, your services would be terminated so quickly it would make your head spin. Not beat a "NO" sensless with their all powerful rebuttals ESPECILAAL the "Silver Bullet??!!", you are not SDP material child.

I have had a very long history with the company, beginning in 1991 and ending in 2003. I have worked as a TSR (later SSR then SSA), I knew Pat Haines (Romanow) and worked on her team, I worked as a verifier in both inbound, outbound on the test team and in one switch, (before they screwed that up). I know personally most of Senior Management including Bill Hood. So, excuse me Liz, if I claim to know a bit more about the company, its operations and its history than you.

I have watched SDP rot from the inside from once being an employee/family friendly company paying fair, decent wages and good benefits to what it is now, a $7.00 per hour boiler room, with no benefits and a "if you don't like it don't let the door hit you in the a*s on the way out" attitude. They routinely abuse their monitoring priviliges to profile employees they don't like. They promote incompentent buffoons into management, their only real qualifications being that they be first-class a*s kissers who will sell out their own morality if Bill Hood asks. They go out of their way to screw sales people out of their money with schedule adherance. People who suffered from chronic-life threatening illnesses such as cancer and heart desease where left twisting in the wind when they dropped their health insurance to save a few sheckels. It skates the very edges of legality with their customers and the public, , ignores TSR laws that they find inconvenient to the bottom line until they are caught and fined, and then cry persecution, ignorance and defamation when caught. If you are interedsted in their public atrocities, they are readily available on the web and well documented.

The "Code of Ethics"? A joke that they sanctimoniously preach , but do not employ internally. The will use it as an excuse to cull the rank and file. For example, its artful application can get you written up for not rebuttaling and badgering at the same time.

Liz, I have no reason to believe that your ethics and morality are not real. But, your blind loyalty to the Bill Hood's of the world encourage their less than noble practices. You cannot practice Ethics blindly. Familiarize yourself with the facts and the true practices of your employers. Better still, take your suggestions of how to make the company better (I personally like them) over to the Executive Offices on the second floor. Ask for Robert Moravek, SR VP of Sales with your resume and tell him that "Chuck DeNova says that you don't have the balls to hire me and you should trade your Harley in for a Honda if you don't."

See what happens.

Incidentally, Liz the question of the Texas Sweepstakes was not casual. Find out for yourself, then get back to me. Ethics?

I don't really understand why you're attacking me just for defending my company. Not a single person in the company knows that I decided to reply, and frankly I would be embarassed if anyone knew since it seems pointless after seeing your reply.

I'm just a young (23) girl that came from the 2 years of CS at the Home Shopping Network and was extremely impressed by the code of ethics and a company that actually cares about the employees, and how the customers are treated. I'm not exactly into telemarketing, but I feel in love with the company policies and proceedures. I'm sure I will never know completely, everything that goes on. All I really do know is that I found a company that I actually care about enough to post a reply to disgruntled sweepstakes entry recievers, and even more so for a customer that's obviously in need, and risk more frustrating attacks from you.

I do not know the names of the individuals that have won any of the contests/sweepstakes. Unfortunately, no matter how many times I walk past the pictures I will never remember people's names. But if you'd like to write into NME and request a copy of the list, I'm sure they'd be happy to supply that.

Check out the next several rebuttals from Liz, this is what I meant by spin doctoring. Hope you are getting a good bonus check for this Liz. Oh, of course, you just don't like seeing your company trashed needlessly, right? Riiiight. By the way Liz who DID win the $25,000. Texas sweepstakes?

Note to the general public, Texas law forbids awarding cash prizes greater than 25 Grand.

As a Customer Service Representative at NME, I can honestly say that not only do we not intentionally take advantage of individuals who are not clear with the English langauge, but we do our best to avoid this very situation.

Unfortunately no employee has the right to challenge a customer services capability. I would be EXTREMELY offended if a representative said to me "Do you understand English enough to be placing this order?"

Please, simply give us a call. We're more than willing to help you out in your situation. It's what we're there for, and none of us wish to see any customer in distress.

Hopefully I'll be lucky enough to recieve your phone call and help you out!

If you ever find yourself in this type of situation again... for your own protection, don't give out your credit card number unless you know EXACTLY what you're authorizing. Our representatives have no time limit to spend with our customers, and I guarantee they'd be more than willing to go over the package as many times as needed to help you feel comfortable with the situation.

Nice going their Nyeweh with that comment.

Nice going their Nyeweh with that comment.

Nice going their Nyeweh with that comment.

Nice going their Nyeweh with that comment.