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Report: #167181

Complaint Review: National Small Business Alliance - Cathedrial City California

  • Submitted:
  • Updated:
  • Reported By: Lewiston Idaho
  • Author Confirmed What's this?
  • Why?
  • National Small Business Alliance P.O. Box 1630 Cathedrial City, California U.S.A.

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When I was contacted by the National Small Business I was told that I had quilified for a credit card that I could use on "things like" travel expenced or office equipement. When I recieved my membership packet I found that the card could "ONLY" be used for travel, and office supplies, and only though them.

I felt that I was intentionally mislead, and mailed the packet back to them with my request to terminate my membership imediately. I was not to upset at that time because I their garantee in writing that I would recieve a full refund within 30 business days.

That was Augest 19th, nearly 4 months have gone by and all I have gotten is the run around, and rude opperators. I have been told that the check is in the mail, then a week later told that they only cut checks on Fridays so I will be getting the next week. I have emailed them with no responce. I have gotten the extention number for the supervisor, Romey, who never ancwers her phone, or return calls.

I finally got the email address for Mr. Mario, the president, and he did send me a automatic reply.

"THIS IS AN AUTORESPONDER MESSAGE, IT WILL AUTOMATICALLY BE SENT TO YOU EACH TIME YOU SEND ME AN E-MAIL.

I am back from Mexico but am gravely ill and in extreme pain and accordingly, out of the office. I will be checking e-mail infrequently but will try to get back to you as soon as possible. Sorry form the inconvenience.

Dennis Mario"

Jodi
Lewiston, Idaho
U.S.A.

This report was posted on Ripoff Report on 12/07/2005 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-small-business-alliance/cathedrial-city-california-92235/national-small-business-alliance-misleading-information-at-first-will-not-honor-garanteed-167181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Author of original report

National Small Business Alliance

AUTHOR: Jodi - (U.S.A.)

POSTED: Tuesday, December 13, 2005

I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!

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#4 Author of original report

National Small Business Alliance

AUTHOR: Jodi - (U.S.A.)

POSTED: Tuesday, December 13, 2005

I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!

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#3 Author of original report

National Small Business Alliance

AUTHOR: Jodi - (U.S.A.)

POSTED: Tuesday, December 13, 2005

I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!

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#2 Author of original report

National Small Business Alliance

AUTHOR: Jodi - (U.S.A.)

POSTED: Tuesday, December 13, 2005

I did recieve my refund on December 14th, BUT only after I turned them in here and to the Better Bussiness Bureau. The bottom line is they did not stand by their own guarantee. I truely beleive that the only reason that I did recieve my refund is because I reported them!

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#1 REBUTTAL Owner of company

refund was mailed out on 12-8-05 for 339.35 ck# 41576

AUTHOR: Dennis - (U.S.A.)

POSTED: Tuesday, December 13, 2005

Jodi,

I did get your refund to you as promised. Please acknowledge this fact

refund was mailed out on 12-8-05 for 339.35 ck# 41576

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