Complaint Review: National Small Business Alliance - Nationwide
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- Author Confirmed
- National Small Business Alliance 1201 Pennsylvania Avenue NW, Washington DC 20004 Nationwide U.S.A.
- Phone: 202-6614764
- Web:
- Category: Credit Card Processing (ACH) Companies
National Small Business Alliance rip-off! Washington D.C.; Scottsdale, Arizona
*REBUTTAL Owner of company: I NEED TO UNDERSTAND WHY YOU REACTED SO STRONGLY
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I received a phone call from this company offering me a line of credit of $8000 for an initial fee, and a monthly fee. I accepted because the interest rate was low. The line of credit was presented to me as one that could be used for any purpose. When the company sent me the information on their programs (after they had my initial fee) it turned out that the lines of credit were sepcific to travel and computer hardware.
This was not told to me at the time of the phone conversation. I cancelled my account. The company promised that if I returned the information on their programs to me, they would refund my money. Instead, they took out by "preauthorized debit" and additional $249. I have filed a police report and have contacted my attorney.
John
Scottsdale, Arizona
U.S.A.
This report was posted on Ripoff Report on 12/13/2004 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-small-business-alliance/nationwide/national-small-business-alliance-rip-off-washington-dc-scottsdale-arizona-122578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
I NEED TO UNDERSTAND WHY YOU REACTED SO STRONGLY
AUTHOR: Dennis - (U.S.A.)
SUBMITTED: Tuesday, December 14, 2004
John,
You signed up on 11/24/04 and cancelled on 12/8/04. It is now 12/14/04, just 6 days later. It takes at least 10 to 15 days to ensure that your payment clears.
Here is the history:
You Called Member Services on 12/8/04 and cancelled. You were advised to send back kit and we explained our cancel policy
On 12/13/04: you called back very upset about 239.40 being taken out of your account. Member Services advised you that it was sent before you cancelled. You did not want to hear verbal contract and said you were filing a police report and hung up.
John, as you can see, we are trying to be very cooperative. All we ask is that you follow our cancellation procedure, that is, send back the kit and we will refund your money in full within 30-days.
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