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Report: #1351675

Complaint Review: Natures Garcinia - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Erin — Leesburg Virginia USA
  • Author Not Confirmed What's this?
  • Why?
  • Natures Garcinia 405 S Dale Mabry Hwy # 319 Tampa, Florida USA

Natures Garcinia Continued to charge me after I cancelled Tampa Florida

*UPDATE Employee: refund

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I ordered a sample of the product for $5. I received that and then read reviews that said it's a scam and isn't a supplement that actually works or benefits you in any way. I looked up the cancellation policy, sent an email to cancel my order. For the next 3 months, I was charged $80 monthly for product that I wasn't even using. I finally did a reverse shipping address lookup and called them. They stated that the email address I used from their website wasn't the correct one. It was from their website! I told them to cancel my account and I forwarded the 2nd email I sent on the 4th month and copied the link from their website with that email address on it and asked for a refund of the last month's supply. 

Unbelievable. 

This report was posted on Ripoff Report on 01/24/2017 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/natures-garcinia/tampa-florida-33684/natures-garcinia-continued-to-charge-me-after-i-cancelled-tampa-florida-1351675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#1 UPDATE Employee

refund

AUTHOR: mike - (United States)

POSTED: Thursday, April 12, 2018

Hi,

 

I am sorry for any confusion, if you supply me with your contact information I will see to it you get a refund 

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