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Report: #1200926

Complaint Review: Net Zero - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Tony — Encino California
  • Author Not Confirmed What's this?
  • Why?
  • Net Zero Nationwide USA

Net Zero Adds Fraudulent Charges To Accounts Nationwide

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I signed up for Net Zero Internet Services. I ordered their basic package that only included e-mail & online shopping. I was also limited to 6,000 MB of data. After a couple of months, I noticed extra charges added to my bill. When I phoned to inquire about the charges, an employee in their billing department told me I "Accepted an Unlimited Game Option" which I never asked for & never heard of. The billing employee repeatedly said that I accepted the Game Option. Net Zero's employees are obviously well trained in the art of broken record. After I repeatedly told the moronic employee that I would not pay for the game option, she said she would credit it on my account but she would not credit the previous months. I also received notices each month that I had used up my data which was impossible - and that I would have to buy more if I wanted to continue using the internet - just another way Net Zero rips off people. I cancelled my Net Zero & now have another wireless internet provider with unlimited data for the same price Net Zero was charging.  

This report was posted on Ripoff Report on 01/11/2015 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/net-zero/nationwide/net-zero-adds-fraudulent-charges-to-accounts-nationwide-1200926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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