Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #458783

Complaint Review: NetaLab - Miami Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Woodland Hills California
  • Author Confirmed What's this?
  • Why?
  • NetaLab 940 Lincoln Rd, Suite 215 Miami Beach, Florida U.S.A.

NetaLab False billing of $78.93 for whitening teeth for product never ordered or received! Miami Beach Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am filing a report with the Florida Attorney General and the Better Business Bureau of Central Florida and warning others about this company called Netalab. I had seen an ad on the internet for some teeth whitening for $4.99 trial size which I ordered. I read the rules I thought.

About a month later, in talking to the phone rep it turns out that after 14 days they say I was to have called to cancel their order. I saw nothing when I placed the initial order other than this was a trial sample for the product for teeth whitening.

Of course I see in many places they trick you into thinking it's 30 days notification. I was billed 78.93 on my debit acct from "My Whitening" at this number, 866-363-4888. I only ordered and clicked on one company for this free trial size.

When calling this company to get a refund, for product never ordered or received, I got the run around. First you couldn't hardly understand them then they said no refund on the order but we can give you 20.00 back. When pressed, he said they'd refund me 40.00. I kept on arguing with this person and finally he said how about we give you 60.00 back. I said I am entitled to a full refund. He said he would give me the $60 refund. I told him I was contacting the FL. Attorney General and he said if I did that he wasn't going to give me any refund. I told him I wanted to speak to his supervisor and he told me he was in a meeting for the next 4 hours, this at nearly 1 a.m. FL. time!! Also refused to give me # to talk with a supervisor.

I told him give me the $60 refund, and he said my acct would be credited that amt in 4-5 business days. After I hung up, I filed a complaint with the FL Attorney General and the BBB.

I believe this company is just a major scam, changing names, addresses in different states and also phone numbers. (The phone rep initially told me they were based in India til I pressed for a US address.)

Allan
Woodland Hills, California
U.S.A.

This report was posted on Ripoff Report on 06/04/2009 10:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netalab/miami-beach-florida-33139/netalab-false-billing-of-7893-for-whitening-teeth-for-product-never-ordered-or-received-458783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now