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Report: #366670

Complaint Review: New Platinum Advantage - Largo Florida

  • Submitted:
  • Updated:
  • Reported By: memphis Tennessee
  • Author Confirmed What's this?
  • Why?
  • New Platinum Advantage newplatinumadvantage.com Largo, Florida U.S.A.

New Platinum Advantage deducted $200 by making false impression of credit card which was just merchant card! Largo Florida

*UPDATE Employee: PLEASE CALL CUSTOMER SERVICE

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After being contacted by NewPlatinumAdvantage via telephone, I was led to believe that by paying a $200 dollar deposit I would be given a credit card through this company. I then found out that this was merely a 'merchant' account and the credit card would only be valid through catalogs and online stores of NewPlatinumAdvantage company's choosing.same thing which happened with mr.Ericstadler.

inspite of calling them so many times n telling them i dont want ur credit card but i was so shocked when they first promise that ull get back ur money in this credit card its just a formality.i dont know what to do next even im not a residence of usa im just a student here . i dont know that people will easily fool u like this by making false promises on telephone.

on 9th july they deducted from my account $200 n till date i havnt recv any response from them every time i call them up it goes on voice mesage.by mistake today 08/25/2008 finally i told them that i want to cancel my card n they say that the refund department will contact u through mail.i want to get rid away from this ! for sure

Shoaib
memphis, Tennessee
U.S.A.

This report was posted on Ripoff Report on 08/25/2008 02:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-platinum-advantage/largo-florida/new-platinum-advantage-deducted-200-by-making-false-impression-of-credit-card-which-was-j-366670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

PLEASE CALL CUSTOMER SERVICE

AUTHOR: Platinum Advantage Customer Service Department - (U.S.A.)

POSTED: Wednesday, September 03, 2008

Please call Customer Service so we may resolve your complaint. Our department is open Monday thru Friday 10am-5pm eastern standard time. The number was provided along with all the terms and conditions of our program designed to help customers re-establish their credit. This was all explained in detail during your recorded verification process during the enrollment for our Platinum Advantage Merchant Finance Account.

1-877-488-8084

If you call while we are closed please leave a detailed voicemail including your full name, phone number and the verification number that was given to you during the verification process. A supervisor will return your call within 24 hours provided enough information was given to find your account. Due to the privacy of your account. If we reach a voicemail returning your call we will only leave a short message to return the call.
or email us at:
customerservice@newplatinumadvantage.com

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