Complaint Review: N&K Trading - Internet
- N&K Trading Internet USA
- Phone:
- Web: http://www.tmart.com/?cc=usd&utm_so...
- Category: Lighting Stores
N&K Trading Tmart Never, never again... this company is a joke Internet
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BUYER BEWARE..... TMART IS A RIP OFF
I placed an order with Tmart for various LED light bulbs. Once my credit card information was taken, I did not get a confirmation screen or confirmation email. After 3 days I checked my credit card and discovered that the order had been charged on my account.
Since there was not a confirmation email I contacted Tmart via their 24 hour online chat. Tmart denied there was an order 3 times during the chat. Feeling ripped off, the credit card charge was disputed with the credit card company, and was removed from my bill.
Today I received an email from Tmart which appears to be in response to the unfavorable comment I posted:
"Dear Valued Customer,
In order to be more efficient to solve your problem, you can also try our 24 hours online service:
tmart.com/HelpCenter/Contact_Us.html?label_id=LiveChat
Please accept our apology for any inconvenience of delay on this order.
Please contact local Post Office to pick up
Looking forward to hearing from you.
Best wishes,
Service Team"
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My response via email was "based on the information provided by your representative, I contacted my credit card company to dispute the charge to my credit card which has been removed. Also, based that same information the items needed have been purchased from another vendor. I will not accept any delivery from your company."
I was lucky, but wasted a lot of time getting the charge removed from my credit card.
This report was posted on Ripoff Report on 10/21/2014 05:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nk-trading/internet/nk-trading-tmart-never-never-again-this-company-is-a-joke-internet-1184037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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