Report: #990505

Complaint Review: no more rack - new york New York

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Ripoff Report is Xcentric Ventures

Submitted: Thu, January 03, 2013
Updated: Fri, January 04, 2013
Reported By: donna t. — elizabeth Illinois United States of America

Author Not Confirmed

Why?

no more rack 37th w. 47th st. fl11 new york, New York United States of America

Phone: 800 538 9798
Web: no more rack
Category: Warranty Companies

no more rack sheryl, claimed to be a manager. called customer service. you will have to email. she kept repeating many times. you will have to email. she had southern drawl. hard to understand. new york, New York

*UPDATE Employee: NoMoreRack.com - Customer Care

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his so-called manager was so rude, sheryl, that i was extremely upset. i will never order from no more rack again. i do not like being treated with absolutely no respect. i have made a lot of orders to this company. had problems 2 yrs. ago, not receiving orders. on dec. 31 website advertised free shipping. NOT SO! i ordered a belgian wafflemaker, but no instructions came in delivery. email email them, but what the hell is customer service doing? what a joke!

This report was posted on Ripoff Report on 01/03/2013 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/no-more-rack/new-york-new-york-10036/no-more-rack-sheryl-claimed-to-be-a-manager-called-customer-service-you-will-have-to-em-990505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

SUBMITTED: Friday, January 04, 2013

POSTED: Friday, January 04, 2013

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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