Complaint Review: NoMoreRack.com - Internet
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- Author Not Confirmed
- NoMoreRack.com Internet United States of America
- Phone: 1-800-538-9798
- Web: www.nomorerack.com
- Category: On-Line Stores
NoMoreRack.com NoMoreRack, No More Rack Sold me a 1,500 dollar ring and after a month diamonds fell out and they will not do anything, Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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For Christmas, I purchased a ring for my girlfriend from NoMoreRack.com along with presents for my whole family. All the other gifts were not very expensive and showed up totally fine. The ring on the other hand took too long to ship, which would be fine, but after only wearing it only a month, the diamonds are falling out like a toy. This is supposed to be a 1,500 dollar ring!
My girlfriend is so upset that she thinks I'm lying that it is real! I tried contacting NoMoreRack 2 times and they are completely unwilling to find a resolution for this. They wont get me another one. They wont give me credit to get something else, and they sure wont give me my money back so I can get something else for my girlfriend instead.
I hope that site, No More NoMoreRack (www.NoMoreNoMoreRack.wordpress.com) does well in their efforts. This is pretty ridiculous.
This report was posted on Ripoff Report on 02/14/2013 01:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-nomorerack-no-more-rack-sold-me-a-1500-dollar-ring-and-after-a-month-diam-1014015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Thursday, February 14, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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