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Ripoff Report | Nomorerack.com Review - New york, New York
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Report: #1115442

Complaint Review: nomorerack.com - new york New York

  • Submitted:
  • Updated:
  • Reported By: MrsTurner91 — EUCLID Ohio
  • Author Not Confirmed What's this?
  • Why?
  • nomorerack.com new york, New York USA

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On Dec. 31 2013 i ordered items from nomorerack.com. On the 6th of Jan. I contacted customer service to check the status of my order.

I was told that my order was cancelled on the 31st the same day that i placed it, they called it a batch cancellation. I was told that my transaction was reversed and it should show back up in my account in 5-7 business days. I havent received my payment back yet. So to speak nomorerack.comis a website of THIEVES and fraudulent people. If anyone sees a commercial for them PLEASE do not fall for their scam like i did.

This report was posted on Ripoff Report on 01/14/2014 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/new-york-new-york/nomorerackcom-fradulant-thieves-new-york-new-york-1115442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

POSTED: Wednesday, January 15, 2014

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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#2 Author of original report

Unneccesary post

AUTHOR: MrsTurner91 - ()

POSTED: Tuesday, January 14, 2014

Obviously you have nothing better to do with your time but to make ignorant rebuttles to someone elses report. But im not going to go there with you, for your ignorant information i have contacted nomorerack who stated to me several times that my refund should have been back in my account by now. so before you ignorantly speak about someone make sure you know ALL of what has TRULY been going on before you decide to speak. Have A BLESSED DAY.

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#1 General Comment

Braincells much??

AUTHOR: Tyg - ()

POSTED: Tuesday, January 14, 2014

 First....stop being a child and please attempt to use the grey matter that you have up there. Note the DATE you placed the order. YOU placed it on 12/31/13. Which makes it the last order of the year. Given the limitations of computers, it was probably done so you wouldnt be charged TWICE!! Add on to that, that you are forgetting THEY deal in BUSINESS DAYS!!! Just like EVERY OTHER BUSINESS OR GOVENMENTAL AGENCY!!! INCLUDING BANKS!! Computers can stay going for days at a time collecting orders but until a HUMAN hits the button its not going to process.

As most businesses are CLOSED on January 1st and sometimes all the way through the weekend, the first REAL day your order would have popped up would have been on 1/6. As this was a MASS CANCELATION to protect their customers, each of those orders has to be resubmitted. Wait your turn and if it hasnt shown up by 1/21 then you have a right to make a stinky post.

You are as stupid as they come...NMR submits your refund but thats as far as it goes on THEIR end there is STILL atleast 3 parties who this refund has to go through. A third party merchant vendor, VISA>MC>DISC, and THEN your bank. So before you continue possibly making MORE of an a*s of yourself then normal. CHeck to see that the refund did NOT come in. It may HAVE come in but you spent it without realizing it. Nothing worse then blasting someone for something COMPLETLY outside of their control. It shows YOU to be a petulant little child and really a inability to handle your business like an adult.

Instea of doing YOUR part, YOURE expecting them to send you fanfair when your refund hits your account. They dont do that.

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