Complaint Review: nomorerack.com - New York New York
- nomorerack.com 381 Park Ave S New York, New York USA
- Phone: (800) 538-9798
- Web: www.nomorerack.com
- Category: Liars
nomorerack.com They say one thing and then try to steal your money.. New York New York
*Author of original report: NoMoreRack.com Refused to make a full Refund, so PayPal took care of it..
*UPDATE Employee: NoMoreRack.com - Customer Care
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Purchased what they say was a $1500.00 1 Carat Total Weight Genuine Diamond Vintage Inspired Ring Silver.. Junk..
Returned ring at my expense with the United States Postal Service.
Weeks later I received a partial refund after repeated contact and multipal documents sent to nomorerack.com just to have to beg them for the rest of my refund.. I was told to wait an additional 10 days, I did.. They made no attempt to contact me to let me know that I would not get the rest of my refund. I contacted PayPal and made them aware that I was not going to get the rest of my refund from nomorerack.com for my return..
Paypal paid the remainder of the refund and stated that there was no reason for them not to make the full refund from the start..
I hope nobody ever has go through what I did with this poor excuse for a company..
This report was posted on Ripoff Report on 02/20/2015 03:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/new-york-new-york-10016/nbspnomorerackcom-they-say-one-thing-and-then-try-to-steal-your-money-new-york-new-yo-1210423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
NoMoreRack.com Refused to make a full Refund, so PayPal took care of it..
AUTHOR: Troy MN - ()
SUBMITTED: Friday, February 20, 2015
#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Friday, February 20, 2015
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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