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Report: #1199639

Complaint Review: nomorerack.com - Internet

  • Submitted:
  • Updated:
  • Reported By: angelsforus773 — shepherd Michigan
  • Author Not Confirmed What's this?
  • Why?
  • nomorerack.com Internet USA

nomorerack.com Nomoreracks outrageous but not surprising ripoff! Internet

*Author of original report: No You Did Not

*UPDATE Employee: NoMoreRack.com - Customer Care

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 Nomorerack was advertising tabets.  $199 was crossed out and $56 was the Christmas special price so I thought that was a great deal.  I ended up making two orders, 4 on one order and 1 on another.  The order for one came right away and I realized I'd been dupped.  It was not a $200 tablet on sale for $50, it was a $50 tablet.  I contacted them and asked them to cancel the other order because I want the tablets to have a least a little bit of quality.  They refused to cancel the order and 5 days later it was shipped, so when it came I sent it back unopened.  They are charging me $44 for returning them.  No wonder they wouldn't cancel the order!  It is very profitable for them to make you send it back!  This one very unhappy customer that will never go back to nomorerack!

This report was posted on Ripoff Report on 01/06/2015 06:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-nomoreracks-outrageous-but-not-surprising-ripoff-internet-1199639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

No You Did Not

AUTHOR: angelsforus773 - ()

POSTED: Thursday, January 08, 2015

 NoMoreRack said in their rebuttal that if I'd contact them they would make me awesomely happy.  NOT!  They did nothing.  Absolutely Zero! 

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#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

POSTED: Wednesday, January 07, 2015

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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