No More Rack Global Phoenix iRola tablet DX752 doesn't work, company is evasive, numbers not in service. Ithaca New York

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

 Your request is probably NOT going to happen. As you have stated your issue has arisen AFTER the 14 day return window. Odds are that you wont either be getting a refund OR getting a replacment. Yes it really isnt fair, but its all based on how NMR does business. They tend to buy out old or dead product and the turn around and sell it as new. They also sell factory seconds. These are items that have failed the original inspection but are sold anyways AS factory seconds. HOW do you think they are able to offer the prices that they do? This is one of the major problems of onlilne ordering. You only get a picture and a description to go by.

Best bet, you can continue your attempts to get a refund. But the problem is that THEY ALREADY HAVE YOUR MONEY!! And THEY ARE UNDER ZERO OBLIGATION TO GIVE IT BACK. All you are going to do is make yourself more and more frustrated trying to get blood from a stone. In the future, SHOP LOCAL!!! Atleast this way you have easier returns, real humans to talk with, and you can put your hands on what you wish to buy BEFORE you actually purchase it. The return "scam" on online products is just that a scam. They ONLY give you a limited time and its not when you recieve the item its always from when you ordered it. Eventually the American Consumer is going to realize that online shopping is as close as you can get to just throwing your money away.

FYI: Its probably a good thing that it broke down now. You have a third or forth tier tablet. Its made cleaply and sold cheap. A lot of the parts are "recycled" from other smart devices. Yes $60 seems like a hell of a deal, but when you are dealing with electronics, you get what you pay for.