NORTH TEXAS TRUCK STOP WILL TELL YOU ANYTHING TO MAKE A SELL.....DON'T LISTEN MANSFIELD, Texas

As I stated in my original report NTTS did pay for the repair of the dome light, but the other issue was thatHarvey told me that he did not know where the bedliner came from. He stated that the bedliner must have been installed by the previous owner. He said he looked under the bedliner and did not see any problems. Now in NTTS's rebuttal they say that they installed the beliner to provide a quality product. It is obvious now that they added the bedliner to hide the flaws.

After I received the truck I removed the bedliner to find the pickup bed in horrible condition. The bed was not only scratched beyond belief it was also cracked clear through the metal in two places. The transmission cooler lines were leaking, (repair was $501.00) and the tires were junk. I spent $1,200 on new tires and $850 repairing the pickup bed. Total was $2,551, I didn't ask NTTS for reimbursement because I knew I wasn't going to get it and I never told NTTS I was asatisfied customer.

I am sure that NTTS has many satisfied and happycustomers...I can't speak for those customers...I can only tell you of my experience. If NTTS is such a stand-up company they can reimburse me for the tires, transmission repairand the body repair. I am sure I will not see any $$. If I do I will let you know.

Bottom line is, NTTS was not truthful, they simply did not divulge the problems with the truck. Buyer beware.

The truck was described to the customer as having some scratches consistent with age and mileage. We do put bedliners in all trucks that have scratched beds in an effort to offer the best product possible, not to hide anything. I cannot speak to any need for body repair. If we don't know about a flaw, it does not mean we are playing dumb. The customer never mentioned anything about tires and we provide detailed photos of all tires in our ads. The customer requested $250 to pay for repairs and we agreed. After sending a $250 check, we were told by the customer that all was good and he was fully satisfied with the transaction. Now the customer feels it is right to file a rip-off report after we satisfied his request for reimbursement?

We have sold 3,500 trucks and we try to do the right thing. Sometimes it is impossible to find a solution that is amicable to everyone involved. I would say that the number of satisfied customers far outweighs the handful that leave dissatisfied.