North Texas Truck Stop Treated very bad with these folks. ARROGANT! MansfieldInternet, Texas

We would like to apologize to you if you were treated disrespectfully in any way. We appreciate you letting us know about our employee's digression. The owner of North Texas Truck Stop feels the same way as he also apologized to you himself and promised that you could deal with him directly if you were still interested in another truck. We do our best to make every customer's experience as comfortable as possible. If you were treated disrespectfully, we will not argue that. The salesman in question has been reprimanded. However, we feel there are some misconceptions about who North Texas Truck Stop is and how we do business that we must address.

We take take a laid-back approach to sales at North Texas Truck Stop. We understand some customers expect a salesman to approach them as soon as they drive onto the lot. With such a large selection on our lot to browse, we find that the majority of customers prefer not to have a salesman following their every footstep. Rather, many prefer the freedom to browse without pressure from a doting salesman. We have receptionists and salesmen waiting to assist anyone who walks through the front door. The stain on your son's shirt was not an issue. Since we specialize in diesel trucks, we sell a majority of our inventory to hard working men and women, many of whom only have time to shop for a new diesel on their lunch break or on the way home from work. There is certainly no jacket required at North Texas Truck Stop. We are familiar enough with our customers to know better than to judge a book by its cover...or a customer by his coveralls.

The trucks in back that you referred to are our new arrivals and, as you stated, not quite ready for sale. If you test drove one of the new arrivals and felt it rode rough, that may be because we had not yet inspected and repaired any issues it may have had.

We do not have a body shop in the back. You are either referring to our detail shop or interior repair shop. We do repair worn items and buff scratches out of paint. I am not sure if that constitutes a cover-up. We are just trying to provide the best product that we possibly can.

The 1999 Ford book value of $7,900 does not include the $6,000 add for diesel engine. $7,900 would be book value for a gas engine truck.

The 7.3L Powerstroke diesel engine was designed to blow-by from the factory in order to promote piston ring longevity. All 7.3L Powerstroke engines blow-by. So, in that respect, it is what it is. Please see more detailed information about the 7.3L Powerstroke diesel engine and
blow-by at the following link.

http://powerstrokenation.com/forums/gtsearch.php?cx=partner-pub-7865546952023728%3Azdvkenp89ss&cof=FORID%3A11&ie=UTF-8&q=7.3+blow+by&sa=Search&siteurl=powerstrokenation.com%252Fforums%252Fforumdisplay.php%253Ff%253D13#1357

Again, we apologize if you were treated disrespectfully. The salesman in question has been reprimanded. If you would like to deal with the owner of North Texas Truck Stop directly in the future, we will be happy to oblige you.