Complaint Review: Northstar Nutritionals - Baltimore Maryland
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Northstar Nutritionals 350 starke Rd. Unit 100. Carlstadt NJ 07072-2113 Baltimore, Maryland United States of America
- Phone: 1-800-913-2592
- Web: www.northstarnutritionals.com
- Category: Alternative Health
Northstar Nutritionals Unethical Business Practices. Baltimore, Maryland
*UPDATE Employee: Our Apologies
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
In January of 2012 I ordered 3 bottles of dietary suppliments. On March 9, 2012 I receive another 3 bottles. I called customer service and complained about the second shipment of the suppliments, she stated I must have hit the button for Smart Ship to automately receive this order every 2-3 month's, I told her "I didn't hit the reorder button I've ordered online many times and know what to watch for".
I asked the service representitive what their procedure was for returning the product? I was told just put the return label on the box and send it back I responded you mean I have to go to a UPS sub station to drop the package off, and I said that was unacceptable then she said i'll talk to my supervisor, she said her supervisor said they will send me a pickup form so now it can be picked up at my home.
This company is unethical and lacks any integrity, I don't understand how company's like this stay in business?
This report was posted on Ripoff Report on 03/09/2012 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/northstar-nutritionals/baltimore-maryland-21201/northstar-nutritionals-unethical-business-practices-baltimore-maryland-851487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Our Apologies
AUTHOR: Melissa - ()
SUBMITTED: Monday, April 01, 2013
Hello James, It seems like your experience with us was less than favorable and I apologize for that. From what I've read here, it sounds like we could have handled your request better but I assure you that we strive to provide the best service to our customers with each and every interaction. I can't pull up your account information to see if you have already received the correct order, but if you are so inclined you can contact me at melissaj@northstarnutritionals.com or 443-353-4030 between 8:30 am and 5 pm EST and I would be more than happy to take a look and make sure that everything has been taken care of.
Related Reports
11:42 PM
12:17 PM
04:23 PM
10:47 AM
04:04 PM
05:55 PM
11:36 AM
12:51 AM
07:59 AM
01:38 PM
12:24 PM
08:39 AM
03:05 PM
01:59 PM
08:37 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
