Nova Derm btfulskinglowingskin Luring individuals using the internet, saying you are trying a free sample, when Nova Derm knows good and well that they are going to charge your account for the full price of the product once they get your account number for supposedly shipping only charges. Internet

I had looked at the site as it was a POPUP on my screen. Even got to the checkout page and decided not to order because they wanted to send an eye cream as well with additional shipping and handling fees. I did not approve the additional product, so I left the page without submitting, because I could not figure out how to delete the additional product. However, the trial product came in the mail anyway, charging my account for shipping twice, one for each item.

I called the company and told them that I did not order these products but was met with a very rude woman who would not listen to me and constantly said the same thing over and over as if I did not hear her the first time that she said it. She constantly interrupted me and told me that I would have to pay to return the product if I wanted a refund, which did not seem fair since I did not request the product to begin with! She refused to refund my account for $89.94, unless I returned the product.

Nova Derm is a company bent on scamming the public, snatching their account numbers from the website tricking people into believing that they will only be charged $4.95 for shipping, when they are only getting your account # to charge you the full amount of the product anyway. Nothing was FREE! Absolutely, NOTHING was free! And they add an additional product onto any order you might want to place with or without your authorization.