Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #501262

Complaint Review: Omni Dual Saw - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: Norma — High Point North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • Omni Dual Saw 7850 Ruffner Ave Van Nuys, California United States of America

Omni Dual Saw I ordered one saw, costing $266.94 including shipping and was delievered and was billed for two, costing $353.9, which was not delievered. Company will not give me my money back. Van Nuys, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 On 05/14/09, I called Dual Saw and ordered One (1) dual saw, $179.97 and a diamond Blade set of 2, costing $39.99, shipping $46.98, totaling $266.94 and delivered by UPS. At the end of the month I checked my on line banking account and discovered that this company, Dual Saw, charged me for two (2) saws, the other one costing $353.91.


 


I contacted the service department and made a complaint about the additional dual saw which I did not order nor received. I was told that an investigator of the company would contact UPS, to see if they delivered two (2) saws.


 


I did receive a call from someone who identified herself as an investigator of UPS and wanted to know what I received. I told her, one dual saw and diamond blade set of 2. Time pasted and I did not hear anything from Dual Saw, so I called and was told today, 9/28/09, that UPS reported back to Dual Saw that someone spoke with me and said I received two dual saws. I told the lady with Dual Saw service department that I did not say that and  UPS report back to them a lie and I wanted my money back! 


 


When I ask to speak with someone over her, or give me the corporate office phone number, she replied that no one was over her and she did not know what the number was. I asked her for the name of the owner of the company and she said she did not know that information either. She said that she would send my complaint to the client information department and they would call me within two days.


 


I told her that someone at her company or UPS stolen $353.91 from me and I wanted it back, now! She said there was nothing she could do.

This report was posted on Ripoff Report on 09/28/2009 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/omni-dual-saw/van-nuys-california-91406/omni-dual-saw-i-ordered-one-saw-costing-26694-including-shipping-and-was-delievered-an-501262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now