Omnitech Attempted to sell me unnecessary services at inflated price Los Angeles, California, Internet

Try EARNING it for a change.

 First of all, we do not have a record of any customer with the first name of Christopher being a customer of ours or even coming in with the specific problem of whether he could uninstall Microsoft Word 2010 Starter without losing documents he had created with the program.

 Second, that isnt even a problem and we would have told him so.  Anybody should know that documents that have been created by the user are saved in the files in My Documents or in any other save-as folder the user creates.  These files are NEVER saved in the program files!  Of course, these files would not be lost when Word Starter was uninstalled and the full version of Word was installed. Word Starter is only a simplified, stripped-down version of Word, with respect to its functionality, with no time limit like the trial versions that is preloaded on some newer PCs.

 Third, Norton Anti-virus has absolutely nothing to do with repairing registries or operating system issues.  So, if anyone had uncovered registry errors or operating system bugs, they would have been wise to remove them or repair them. His running Norton Anti-Virus would not do anything with respect to fixing a corrupt registry issues or fixing operating system issues.

 Fourth, we are not part of Microsoft, so we have no sweeping obligation to support the Microsoft products he has purchased. We do not claim to be Microsoft. Were certified to work on Microsoft products. Weve passed the tests. Thats like some person thinking that just because an auto repair center is trained and certified in repairing Mercedes Benz automobiles, that the repair center is part of the Mercedes Benz Company.  That is very misguided.

 So, in summary, this supposed customer came into us with a non-problem and was correctly told that Norton Anti-Virus would not fix his registry errors.  Our question is if this person was so nave as to how documents are saved on a computer and did not understand the basics of registry repair, how would he know how to use a program to clean his registry?  We have encountered several incidences of suspicious complaints to the Rip-Off Report, which seem to be plants from competitors or their agents who cannot match OmniTech Supports quality, pricing, terms and service.

 We always want our valuable customers to be fully delighted with the service and value they get from us.  Thats why we have earned and maintained an A+ rating from the Better Business Bureau. Thats something most competitors cant come close to claiming.