Complaint Review: OnlineStorageSolution - Internet
- OnlineStorageSolution Internet United States of America
- Phone:
- Web: www.onlinestoragesolution.com
- Category: Consumer Services
OnlineStorageSolution IIC Internet LIES LIES LIES, Internet
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LIES LIES LIES
I lost access to my files back in January 2012. Since then I have placed more than 50 phone calls and have logged at least as many emails through the Service Center. I have spend countless hours on hold. I have left voicemails at 661-579-5531 for Beth Herzig Ext. 203, Chris Herzig Ext. 205, Steve Bennett Ext. 207.
Since January, I have received NOTHING from this company except LIES about when access would be restored, LIES about when phone calls would be returned, and LIES about dates/times for status updates. Bill, Chris, Steve, Dave and Beth (I actually think they might all be the same person) could use a lesson in customer service. The first step of course which is honesty.
Interestingly, even though they aren't providing me with the service that I paid for, I see that they are still cheerfully accepting payment from new customers.
This report was posted on Ripoff Report on 03/29/2012 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onlinestoragesolution/internet/onlinestoragesolution-iic-internet-lies-lies-lies-internet-860910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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