OnlineTicketOrders.com Sold me the wrong ticket, and wouldn't refund my money or fix the problem. Henderson, Nevada

This is one of those companies that advertises a ticket to an event for a markup of 30%, not too unreasonable, but then tacks on a $15 shipping charge (for a piece of paper??) and a $5 handling fee. 

I was sold the wrong ticket to a concert I don't want to attend, I spent hours on the phone trying to talk to a person to fix the problem, to no avail.  I used their automatic callback service, no call back, ever!  I finally emailed them the issue and by the next day got a response.  "All ticket sales are final because we already purchased them from a 3rd party and that sale is now final".  Had they any customer service, this wouldn't have happened.  Now I am stuck with a $65 ticket I don't want.