Complaint Review: Ontrac - Nationwide
- Ontrac Nationwide USA
- Phone: 800-334-5000
- Web: www.ontrac.com
- Category: Shipping Companies
Ontrac Incompetent, 3 days for "same day delivery" Nationwide
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ONTRAC is terrible! The whole point of "SAME DAY DELIVERY" is to get it ASAP (not in 3 days as it may end up taking them). They already failed to deliver what they promised. Now I have to wait two more days because of the holiday. So they've wasted 48hours of my life where I can't get work done because I needed the equipment delivered on time to do my work. EVEN WORSE their tracking system said they were going to deliver on time (before 8pm) right up until I called to check in before 7pm when they said it was going to be delayed by 2 days!!! ONTRAC provides TERRIBLE SERVICE and TERRIBLE CUSTOMER SERVICE. I've already complained to the BBB and will post the truth of their incompetence everywhere reasonable. Ontrac earned bad karma.
This report was posted on Ripoff Report on 05/24/2015 07:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ontrac/nationwide/ontrac-incompetent-3-days-for-same-day-delivery-nationwide-1231304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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