Orange Lake Capital Management Orange Lake Capital Management Orlando Florida

I am an owner of a unit in the west village. I have owned for over 14 years. I have 3 consecutive weeks at Orange Lake and have never had an issue with anyone in making a payment or renting out to a guest. I read this complaint and have to say, there must be another side to this story.

Every year when I rent my weeks, I receive the check and once clear, I send payment for that week. I always get a confirmation number within a couple days as it takes that long to register it in the computer and for the computer to update.

I have always had a good representative help me with kindness and detail. Never has anyone been nasty or rude or uncaring.

Now with that being said, I did attend a sales pitch one year when I went down there.  The sales people are pushy and nasty and made me feel that I was worthless unless I upgraded to one of the newer units in the River Island area.  Basically, they wanted my 3 weeks and I would only have to pay 23k for the 3 bedroom Home and Garden Style condo. LOL... Nope. I was happy with my 2 bedroom, 1 level 12oo sq, ft. condo that was on a golf course. I only wish they would slow the constant upping of the maintenance fees and control their costs in a better way.

Otherwise , I love this place.  I will say that if you have issues, you should call owners and write letters, back up all communication and send proof of your turmoil. I know it's time consuming and a pain in the butt.  But these are the rules to fight the good fight.