Orchard Bank - HSBC Did not activate acct Have numerous documentation supporting attempts to dispute this card - being charged and didn't even use won't cancel my info or clear false charges fees Ripoff Salinas California

i am sure they work for HSBC they do not agree with anyone who has had a problem with HSBC i know each one is telling the truth t. roberts N.C.

i am sure they work for HSBC they do not agree with anyone who has had a problem with HSBC i know each one is telling the truth t. roberts N.C.

i am sure they work for HSBC they do not agree with anyone who has had a problem with HSBC i know each one is telling the truth t. roberts N.C.

i am sure they work for HSBC they do not agree with anyone who has had a problem with HSBC i know each one is telling the truth t. roberts N.C.

To those of you who filed rebuttals against the original poster. If you apply online for an Orchard Bank card and anything you enter does not match up with your credit report (name, correct address, SS#), they will require additional information to be sent in to prevent identity theft. That is probably what happened with the OP.

This happens a lot with people who have not applied for credit since their last move. The address on the credit report file will not match with the address they used to apply for credit. Therefore, additional info must be sent in to verify it's really that person.

I'm glad "M" got this squared away and Orchard Bank did the right thing. I have been with them for 4 years and have had no problems.

Today - I received a statement informing me that HSBC and Orchard Bank have closed the application/account and made all appropriate adjustments to a $0.00 balance.

I am pleased that this matter is resolved.

To the gentleman in Florida. This matter is/was very true and the documentation is very real. And that is how I was able to prove my complaint and resolve this matter.

To all of you with complaints - keep calling (take notes of all who you speak with, date and time) and save all documentations because "YES" you need to provide the documented/correspondence information to "RESOLVE" the complaint.

Good luck -

Duane,
I have already filed my own report on Orchard Bank and I don't care to explain it to you again.
Don't you think the number of complaints on this website alone are some proof of exactly what kind of organization we're dealing with?
P.S. You need to check your spelling.

I haven't had an Orchard card for about 7 years, but when I did, I had no problems with them. I am not agreeing or disagreeing about their customer service. What I am disagreeing with is what your original report says. They will NOT ask for that kind of personal information to cancel and application or a card. Period. You're way off base.

I'm involved in a class action suit against them-does that answer your question?
I don't think I need to explain any more.

You don't offer any information to back up your inflamitory claim.

I have used Orchard Bank credit cards for many months and have not had one hint of a problem.

Dave, all I can say is that ORCHARD BANK IS NOT A REPUTABLE COMPANY!!!
The only reputation they have is for ripping off customers and the worst customer service I have ever experienced.

Dave, all I can say is that ORCHARD BANK IS NOT A REPUTABLE COMPANY!!!
The only reputation they have is for ripping off customers and the worst customer service I have ever experienced.

ANY REPUTABLE COMPANY will never ask you to send in a copy of your SSN, Driver's License, Vehicle Registration and Insurance! This is totally false! You are contradicting yourself as well.

You say that you cancelled the APPLICATION. Then you said they wanted "copies of my driver's license - social security card front and back - copies of all the statements and letters received. I did this and enclosed a letter of request to cancel all applications / cards." If you are filling out an app for a credit card, why would you have statements and letters? Makes no sense at all. Then you say you didn't want to send the personal info, but you sent it anyway. Why would a CC company ask for all that personal info to cancel an application? The answer is THEY WOULDN'T.

Again, no credit card company will ask you to send this stuff to them. Also, if you never activated the card or even received a card, then you couldn't have received a statement, because according to you, you cancelled the application.

You need to get your story and facts straight.