Report: #1484550

Complaint Review: OTEL.COM - London

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Ripoff Report is Xcentric Ventures

Submitted: Thu, September 05, 2019
Updated: Thu, September 05, 2019
Reported By: Rod B — Seminole United States

Author Confirmed

Why?

OTEL.COM London, United Kingdom

Phone: +90 850 502 77 69
Web: www.otel.com
Category: Hotel REservations

OTEL.COM Refused to acknowledge cancellation of reservation and denied refund request London

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OTEL.COM is the worst Hotel Booking Service i have ever encountered. Any legitimate service provider would gladly reimburse someone if they have to cancel for an emergency situation, especially when that Cancellation is made more than 2 weeks in advance of the travel dates. Truth is, OTEL.COM did not cancel the reservation with the Hotel in Bogota in order to justify denying the REFUND Claim.

They refused to acknowledge multiple attempts to determine the status of my Cancellation and then told American Express that i needed to have cancelled the reservation 4 days before i actually made the reservation online...... HOW ABSURD......OTEL.COM is a huge SCAM and their name should be exposed for the "scumbags" that they are..!!!

This report was posted on Ripoff Report on 09/05/2019 07:23 AM and is a permanent record located here: https://www.ripoffreport.com/report/oteldotcom/london-refused-acknowledge-1484550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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