Report: #1454541

Complaint Review: otel.com -

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Ripoff Report is Xcentric Ventures

Submitted: Wed, August 01, 2018
Updated: Wed, August 01, 2018
Reported By: James — Santa Barbara United States

Author Confirmed

Why?

otel.com Turkey

Phone:
Web: otel.com
Category: Hotel REservations

otel.com Roomerflex Bait & switch scam

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I made a reservation online through a company called otel.com. Their name appeared next to other online hotel reservation companies like TripAdvisor, Hotel.com, etc. when I googled the name of the hotel where I wished to stay.

I purchased the reservation for August 8 but they sent me a reservation for a different date. I tried to contact them to see if I could change my reservation.

It turns out this company is based in Turkey. The only way I could communicate was through online chat. I wasted a lot of my time only to have them tell me that I could not change the date of my reservation and my reservation was non-refundable.

My only recourse was to call my credit card company and dispute the charge.

Never use these people to make a hotel reservation.

This report was posted on Ripoff Report on 08/01/2018 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/otelcom/otelcom-roomerflex-bait-switch-scam-1454541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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