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Ripoff Report | ParetoLogic Review - , Internet - Paretologic pc health
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Report: #771495

Complaint Review: ParetoLogic - Internet

  • Submitted:
  • Updated:
  • Reported By: tedtherat — woodbridge, va United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ParetoLogic Internet United States of America

ParetoLogic PC Health Advisor service not provided for payment made, Internet

*Author of original report: paretologic renewal update

*UPDATE Employee: Renewal issues

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On June 11, 2011 we made a Visa payment thru/to SafeCart of $39.94 for PC Health Advisor Renewal W/Premium Support.  Since that time we have continued to recieve offers repeatedly for the very same renewal of ParetoLogic service. 

We have been unable to resolve this matter as of August 1, 2011.  We believe the only action taken by the vendor has been to accept our money and yet continue offering the service as though nothing had been done.

This report was posted on Ripoff Report on 08/31/2011 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paretologic/internet/paretologic-pc-health-advisor-service-not-provided-for-payment-made-internet-771495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

paretologic renewal update

AUTHOR: tedtherat - (United States of America)

POSTED: Thursday, September 01, 2011

Thru victoria, canada, I made contact with the vendor.  It appears that they will continue to offer me renewals even though my renewal already is effective through 6/11/12

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#1 UPDATE Employee

Renewal issues

AUTHOR: Pareto rep - (Canada)

POSTED: Thursday, September 01, 2011

Hello,

I regret to hear of the difficulties you have encountered with your PC Health Advisor renewal. It may be that there is an issue with the license key in your software, or other issues which prevent your software from showing as renewed. 

Please contact the ParetoLogic support team at your convenience to have this issue promptly resolved:

http://techsupport.paretologic.com

Support is available via phone, chat, or email.

Thank you!

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