Complaint Review: ParetoLogic - Internet
- ParetoLogic Internet United States of America
- Phone: 250-590-2272
- Web: www.safecart.com
- Category: Computer Software
ParetoLogic PC Health Advisor service not provided for payment made, Internet
*Author of original report: paretologic renewal update
*UPDATE Employee: Renewal issues
On June 11, 2011 we made a Visa payment thru/to SafeCart of $39.94 for PC Health Advisor Renewal W/Premium Support. Since that time we have continued to recieve offers repeatedly for the very same renewal of ParetoLogic service.
We have been unable to resolve this matter as of August 1, 2011. We believe the only action taken by the vendor has been to accept our money and yet continue offering the service as though nothing had been done.
This report was posted on Ripoff Report on 08/31/2011 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paretologic/internet/paretologic-pc-health-advisor-service-not-provided-for-payment-made-internet-771495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
paretologic renewal update
AUTHOR: tedtherat - (United States of America)
SUBMITTED: Thursday, September 01, 2011
Thru victoria, canada, I made contact with the vendor. It appears that they will continue to offer me renewals even though my renewal already is effective through 6/11/12
#1 UPDATE Employee
Renewal issues
AUTHOR: Pareto rep - (Canada)
SUBMITTED: Thursday, September 01, 2011
Hello,
I regret to hear of the difficulties you have encountered with your PC Health Advisor renewal. It may be that there is an issue with the license key in your software, or other issues which prevent your software from showing as renewed.
Please contact the ParetoLogic support team at your convenience to have this issue promptly resolved:
http://techsupport.paretologic.com
Support is available via phone, chat, or email.
Thank you!
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