Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1110731

Complaint Review: Safecart.com - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Priscilla — San Antonio Texas
  • Author Not Confirmed What's this?
  • Why?
  • Safecart.com 1827 Fort St. Select State/Province USA

Safecart.com RegCureProParetologic, Inc. Sold me bogus software that was supposed to make my laptop preform better and faster Victoria BC  Canada

*UPDATE Employee: SafeCart Charge

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Hello,

On Dec. 20, 2013 I was having problems with this extra toolbar and was searching the web for a way to uninstall it.  I came across a website RegCurePro.com that offered to do a free scan on my computer.  I went with it and allowed the scan.  Upon completion of the scan it informs me that I have thousands of junk files and threats.  The product they offered me was software to download for 39.99 that would remove the junkfiles and threats and allow my laptop to preform better and faster.  The software never did this for my computer and consequently removed a file I needed to connect to my online college classes.  I called them and spoke with a representative named Stewart. and he told me that the problem is my computer working too hard and that I needed to purchase another software that would now cost me 200.00 and 19.99 monthly.  This was supposed to clean my computer and repair the problem (their software caused) twice a year.  I got irrate and explained that I did not have problems connecting to my online classroom until I downloaded their software.  He placed me on hold and went to speak with his manager, Sydney.  When he came back to the line he said he now had authorization from Sydney to reduce the price to 125.00 and 19.99 a month to fix the problem.  I further explained to him that the problem was caused by their product.  I think he felt sorry for me getting burned so he told me how to restore my computer to a past date.  So that is what I did.  I plan to call them to get my 39.99 back because their software never did anything for me except for mess up my online classroom capabilities.

I feel so dumb for doing this and will never be so nieve to do it again.  And to think, all I wanted was for that stupid toolbar to go away.  

This report was posted on Ripoff Report on 12/26/2013 09:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcom/select-stateprovince/safecartcom-regcureproparetologic-inc-sold-me-bogus-software-that-was-supposed-to-make-1110731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

POSTED: Tuesday, June 10, 2014

Hello  Priscilla

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now