Complaint Review: Safecart.com - Internet British Columbia
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- Author Not Confirmed
- Safecart.com Internet, British Columbia Canada
- Phone: 1-855-432-0727
- Web: www.safecart.com
- Category: Credit Card Fraud
Safecart.com, Spy Hunter, Reg Hunter Individual Customer British Columbia, Canada BC Canada
*UPDATE Employee: SafeCart Charge
Show customers why they should trust your business over your competitors...
I odered a product called Spy Hunter from SafeCart.com over the internet for $39.99. When I received the receipt I noticed that I was charged not only for the Spy Hunter but I was charged $29.99 for another product called Reg Hunter that I did not order. I responded to the order receipt and told SafeCart that I did not order Reg Hunter and wanted a refund for the 29.99. They did not respond to my email. I sent a second email and I am currently waiting for a response. The practice of adding products to your oder that you did not request be illegal.
DO NOT USE SafeCart.com for any purchases. Rip off potential is high
This report was posted on Ripoff Report on 08/08/2013 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcom/internet-british-columbia-v8z-7x8/safecartcom-spy-hunter-reg-hunter-individual-customer-british-columbia-canada-bc-cana-1074171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
SafeCart Charge
AUTHOR: CustomerSupport - ()
SUBMITTED: Saturday, August 17, 2013
Hello,
SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST Sat-Sun 8am to 4pm PST) or through email at customerservice@safecart.com
Warm regards,
Kristy
SafeCart Customer Service
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