Park West Gallery Ripoff Most dishonest company I have ever seen or worked for Southfield Michigan

---

Rip-off Report Investigation: Park West receives a POSITIVE RATING from Rip-off Report -commitment to providing excellent customer service, pledges its commitment to 100% customer satisfaction - over 1 million satisfied clients - feel confident & secure when doing business with Park West Gallery

I was just getting things off my chest. I hope things get better there for the good people that are still left at that company and for some of those great clients this company still has. As with any company, there are good and bad points. At least lessons can be learned along the way.

Very true Bill, I do not want to be identified because I don't feel like putting up with the BS that I would be dealt. I no longer work there and do not need the problems anymore that come along with the crooked company that I once worked for. I am freed of that stress and I am thankful for that. I am just here to express my experience and what I know. You are one of the most crooked there. You belong there along with the owner and his son. You all are alike. There were many satisfied clients, but for every satisfied, there is an unsatisfied. Many of the satisfied were that way because of many of the over-looked client service representatives!

First of all there has never been a Melanie working in customer service at Park West Gallery. So clearly if this person did work at Park West Gallery she refuses to be identified and chooses the alias Melanie.

Second, Melanie by her own words "loved it," that is Park West Gallery, because as an employee I can tell you that is a typical statement made by Park West employees because it is a great place to work.

Third, Melanie states clearly that "we were not told to lie to customers," because that is the truth.

Fourth, as one of more than 20 customer service representatives it would not have been unusual for Melanie to receive calls regarding a damaged frame or the wrong artwork or wrong appraisal being received. Yes, we are human and yes we make errors. However, considering that Park West Gallery has more than one million clients and sells more than four hundred thousand works of art each year our rate of error is extraordinarily small and out method of problem solving is extremely rapid. For those who are clients you will know this is true and for those who aren't, try us, you will love the experience.

Fifth, by Melanie's own words Park West Gallery has "many awesome clients who like the company."

Bill Smith
Eighteen Year Employee