Report: #618082

Complaint Review: PaymentOne - San Jose California

  • Submitted:
  • Updated:
  • Reported By: Rick from Atlanta — Atlanta Georgia United States of America
  • PaymentOne 5883 Rue Ferrari, San Jose, CA 95138 San Jose, California United States of America

PaymentOne PaymentOne put Fraudulent Charges on our AT&T bill San Jose, California

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We discovered that AT&T has allowed PaymentOne to put FRAUDULENT CHARGES on our business phone bill.  We contacted AT&T and they did not seem to care. We looked into PaymentOne and their website boasts about how they can get up to 25% additional "revenues" added on peoples bills.  Translation: AT&T ALLOWED PAYMENTONE TO PUT UNAUTHORIZED CHARGES ON OUR AT&T ACCOUNTS, AND THERE ARE NUMEROUS REPORTS OF THIS OCCURING TO HUNDREDS, PERHAPS THOUSANDS OF OTHER AT&T ACCOUNTS.  PAYMENTONE CLAIMS TO GIVES AT&T A KICKBACK OR PERCENTAGE FOR "ADDITION REVENUES THEY RAISE" ACCORDING TO THE PAYMENTONE WEBSITE.  THIS IS ILLEGAL AND FRAUDULENT.


I personally believe that AT&T knows about it and allows PaymentOne to pad the bills because AT&T makes additional revenues from it.  This is based on the verbiage clearly spelled out in PaymentOne website that claims that they do this for their clients.


Here is how it happened to us.  We noticed that for the past 3 months, a $34.95 charge was added on our bill each month.  There was no explanation for the charge.  It simply said PaymentOne.  We contacted PaymentOne and the woman I spoke with admitted  they had a LONG HISTORY OF FRAUDULENT COMPLAINTS AND FRAUDULENT CHARGES ON AT&T BILLS.  REGARDING   


We found that PaymentOne (from San Jose, CA) had put fraudulent charges on our AT&T bill. The woman at PaymentOne said PaymentOne's partner company Ameritel, had billed us for some type of report.  The woman at PaymentOne said they have a tremendous amount of Fraud going through their company and through Ameritel.  She said the bill came from Ameritel in Bellville, NJ.


We called Ameritel and spoke with a woman named Shantay.  We discovered Ameritel was trying to charge us for a phoney "company report".  I asked what it was, but Shantey had no idea!  I said, you are billing us for an alleged "report" and you don even know what it is?  She admitted she has no idea.  I asked what they do, and she admitted she has no idea what products or services they actually produce!  I checked to see if Ameritel had a website.  I discovered it was a phoney website offering absolutely NO PRODUCTS OR SERVICES.  There was no contact info, no list of accomplishments,  no list of satisfied customers, no products, and no services.  It was in essence, a fake website, a front, for a SCAM COMPANY.  A boiler room.   I asked Shantey if they could remove the charges from our AT&T bill.  She claimed that they never billed us.  But clearly it was printed on our AT&T bill!  I told her they WERE billing us.  She said she could not remove the charges.  I asked for a Manager.  I had to call back numerous times over the course of a few days to speak with a Manager. 


Finally I got in touch with woman named Shamara, claiming to be the Manager.  She said she could not remove the AT&T charges.  I asked her if she regularly received complaints about Fraudulent charges.  She lied and said she never received any complaints.  Clearly she was lying.  I told her there were hundreds of complaints of Fraudulent charges listed on the Internet about her company.  She simply lied throughout the call from that point on.  I asked her to please tell me what she was charging us for, but she had no idea.  I asked to explain what her company does, but she had no idea.  I asked to why she was stealing from us, but she was silent. 


She sounded like a crook with no conscience.  I told her we NEVER requested any phoney report.  I asked her if she is in business to steal from people. She would not respond. I told her that her company is stealing money from us each month. She did not seem to care! Then I told her that we contacted the following Federal Authorities to file complaints and investigations against Ameritel: FCC (888) 225 5322 fcc.gov, Federal Trade Commission, Public Service Commission, Governors Office of Consumer Affairs, BBB of New Jersey, the Atty General of Georgia.


I HIGHLY SUGGEST ANY PERSON WHO EXPERIENCES THESE SCAMS CONTACT THESE STATE AND FEDERAL  AUTHORITIES TO FILE COMPLAINTS. We also contacted the IRS, because we wanted the IRS to know about all the money these scammers were taking in. Good luck to these scum bags. Let them try to scam their way out of five Federal Investigations.

This report was posted on Ripoff Report on 06/27/2010 12:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paymentone/san-jose-california-95138/paymentone-paymentone-put-fraudulent-charges-on-our-att-bill-san-jose-california-618082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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