Complaint Review: PC Bug Repair - Internet
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- Author Not Confirmed
- PC Bug Repair Internet United States of America
- Phone:
- Web: PC Bug-Repair.com
- Category: Computer Service & Repair
PC Bug Repair I purchased thier computer protection agains the Trojan virus ($79.95), there was an icon on my computer for about 2 weeks then it's gone. their service didn't do any good for problem. Internet
*Consumer Comment: Your Virus was a hoax
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Everytime I turned on my computer a Trojan viruse warning appeared. An add for PC Bug Repair would appear in the lower right hand corner along side the icons for my Windows programs, I purchased this program for $79.95 on 11-21-2010, it stated that it would clean up my PC. An icon apeared on my desktop for about 2 weeks, my computer is still running slow and freezing up. This program was to take care of this and protect my PC. The icon has just disappeard from my computer altogether 2 weeks ago.
I believe this is a big rip off, I would like to get a refundofthe $79.95, since this program did nothing to fix the problem. I have heard other people were having the same problem with this company.
This report was posted on Ripoff Report on 01/02/2011 02:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-bug-repair/internet/pc-bug-repair-i-purchased-thier-computer-protection-agains-the-trojan-virus-7995-the-677807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Your Virus was a hoax
AUTHOR: John - (Canada)
SUBMITTED: Sunday, January 02, 2011
Hi there
I am a certified desktop analyst and what you have encountered is a virus "hoax" designed to make you believe your computer is infected then leading you to a bogus site where you purchase an AntiVirus solution.
PC Bug Repair installs itself when a user visits an unsafe site
ThePC Bug RepairIcon that appears in your "tasktray" is the malware infection.
The only way to purge this type of malware is by using a "Freeware" type solution like Malwarebytes.
Or manually removing it while in "safemode" (this requires advanced skill)
Unfortunately you have already given out your information and they have your money.
I would immediately make every attempt to protect yourself from identity theft as they have personal information.
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