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Report: #1188976

Complaint Review: PC Drivers HeadQuarters - Grandville, MI

  • Submitted:
  • Updated:
  • Reported By: Vladimax — Sydney Alabama
  • Author Confirmed What's this?
  • Why?
  • PC Drivers HeadQuarters 2885 Sanford Ave SW, Suite 16791 Grandville, MI, USA

PC Drivers HeadQuarters Driver Turbo Driver Turbo, the Scan that rhymes with Scam and Sham! Grandville, MI (claimed to be) Michigan

*Author of original report: refund received

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PC Drivers HeadQuarters sells software on the premise that their customers' system and application drivers are damaged, out of date or missing. Two days ago I did a mojor review of my drivers and updated all of them using a reputable product, Driver Direct, which I recommend. The application called Driver Turbo as sold by PC Drivers HeadQuarters purported to demonstrate that 13 of my drivers were out of date (untrue) and I was directed to make a phone call to register and activate my product. Having made that phone call, the sales person who answered my call endeavoured to upsell me having gained remote access to my PC on the basis that he would fix my issue. He then endeavoured to sell me a service package for approximately $400 which I declined. At the end of the phone call I still did not have an activation key for the software which I purchased nor have I had an email confirming my purchase. I do not expect a reply to the email I sent to their "support department" much less a refund! 

This report was posted on Ripoff Report on 11/14/2014 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-drivers-headquarters/grandville-mi-49418/pc-drivers-headquarters-driver-turbo-driver-turbo-the-scan-that-rhymes-with-scam-and-sha-1188976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

refund received

AUTHOR: Vladimax - ()

POSTED: Monday, November 17, 2014

Further to my posting last Friday, while I have received no response to my email to PC Drivers HeadQuarters, thanks to the good offices of PayPal I have received  a refund. I do not retract in the least the comments I made about this business in my earlier post.

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