Complaint Review: Perfect Skin Serums - Internet
- Perfect Skin Serums Internet USA
- Phone: 8083848006
- Web: perfectskinserums.com
- Category: Skin Care
Perfect Skin Serums Fraudulent Undisclosed Charge of $89.41 withdrawn from account Internet
*UPDATE Employee: Refund Issued
Free trial offer came up in exchange for taking a survey during a random internet surfing of a democratic newspaper. I am not a democrat, but was merely doing research. I carefully read through any al all stipulations and nothing indicated a selection to compliance of policies. I've been ripped off and swindled. They offered to refund 25% of charge, but did not honor their word. For the record, the product sucks and left my face extremely dry and fulll of rashes. They refused to take product back also.
This report was posted on Ripoff Report on 08/15/2017 01:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/perfect-skin-serums/internet/perfect-skin-serums-fraudulent-undisclosed-charge-of-8941-withdrawn-from-account-inte-1392986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refund Issued
AUTHOR: Perfect Skin Serums - (USA)
SUBMITTED: Tuesday, August 22, 2017
Hi Anne,
We’re sorry that you had such a negative experience with Perfect Skin Serums. We take our customer’s satisfaction very seriously, and are continually working on ways to improve our customer service. While we want to help every customer, we clearly state on all websites what the Terms and Conditions of the product offer are, along with a check box where the customer agrees to the terms. All customers must contact customer care at least one day prior to their Trial end date to avoid future charges and shipments.
Before purchasing any product, it’s important to read the Terms/Conditions/Returns, so that you are not surprised by any policies, as well as the price.
We do not run ads that are survey based; we do not advertise free product or free trial.
It has been suggested by several bank and credit card companies that customers are purchasing many different Trial offers and are confused in the process.
You have been cancelled from any future billing or product shipment. As a courtesy a 25% refund has been issued.
Respectfully,
Tiffany Oswald
Customer Care
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