Report: #1301124

Complaint Review: Petco - Nationwide

  • Submitted:
  • Updated:
  • Reported By: cap'n Glenn — Seattle Washington USA
  • Author Confirmed What's this?
  • Why?
  • Petco Nationwide USA

Petco Petco has plucked me! Nationwide Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Happy cat, unhappy owner.

Petco has a two-tiered deal, PAL rewards (for on-site discounts at their stores), and on-line ordering.

Online looked good as a sign-up.

Discounts, and 20% off on your first on-line order.

On-line code did not arrive in my in-box in a timely manner, so I went ahead and ordered a solid amount of cat food on-line. Decent price, but so not as good as using the 'welcome20' code that would have knocked 20% off.

Almost as soon as I hit 'confirm' on my order, the discount passcode arrives.

I call Petco customer service IMMEDIATELY, and the service agent is polite, but not knowledgeable.

Asks around, and comes back with some version of 'sorry Charlie', you are out of luck, you placed your first order, and we can't have you use the 'welcome20' code. But hey, when you order another $100 of merchandise, we can give you $5 off....

Really?  REALLY??

In SUM, they LIE. They lie in wait, and send a passcode after you order;

They lie, and lie in wait, by pretending to 'give' you a future break (far more lame than any other outcome).

Avoid ANYTHING except the most BASIC transactions with the crowd, and for the love of your own sanity, do NOT BELIEVE anything they tell you on-line.

They LIE!

This report was posted on Ripoff Report on 04/21/2016 06:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/petco/nationwide/petco-petco-has-plucked-me-nationwide-nationwide-1301124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now