Report: #821919

Complaint Review: Pherx.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Kurt — haverhill Massachusetts United States of America
  • Pherx.com
    27475 Ynez Road, Unit 198
    United States of America

Pherx.com I purchased cologne from this company for $59.90. On their site they had a whole section on their money back garauntee. I sent the product back within 10 days. Sent them 5-6 emails. Internet

*General Comment: www.pherx.com Scam

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I purchased cologne from Pherx.com for $59.90 with the promise of a 90 guarantee.  Thr Guarantee was clearly stated on their Web site.  I returned the item after about 10 days.  Did not use much of it after I decided I did not like it.  I sent 6-7 emails requesting my money back after they did not respond.  Here is one email I sent.

Dear Pherx Inc.
A number of weeks ago I returned an order, in accordance to my 90 day gaurantee, along with prior order information.  However, as of yet I have not been sent a refund check.
Please notify me if the refund has been processed and when I should expect my check as I do not want to take any legal action if it is not necessary.  Please email me with information concerning this matter.
Kurt ****
**** haverhill, ma 01835

I feel powerless and ripped off

This report was posted on Ripoff Report on 01/12/2012 04:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pherxcom/internet/pherxcom-i-purchased-cologne-from-this-company-for-5990-on-their-site-they-had-a-whol-821919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

www.pherx.com Scam

AUTHOR: terry0400-40 - (Australia)

POSTED: Tuesday, February 28, 2012
I placed my order on the Pherx site on 7 th of Feb 2012 and payed for it using PayPal, then 9 days later i receive an envelope here in Australia from Zylloo LLC and it is postmarked as being sent on 8th Feb 2012.

Inside the envelope did not contain my order of a bottle of Pherx pheromones instead it contained a very tight fit of 26 small cheap religious leaflet comic books all identical and all containing the same warning regarding repentance.

I have sent several emails to sales@pherx.com over the last few weeks and i have not received any mail from them by way of reply, and therefore i am posting this message by was of a SCAM WARNING against www.pherx.com for their lies deception and theft of my money . . . Ps below i have attached photos of what i received from Pherx Pheromones, Zylloo LLC ok cheers for now regards terry0400-40

Receipt for Your Payment to Zyloo Research Laboratories LLC?

Reply ?

To terry brice

8 Feb 2012 16:59:10 AEDT
Transaction ID: 8N2214506L9201354

Hello terry brice,

You sent a payment of $35.94 USD to Zyloo Research Laboratories LLC (sales@pherx.com)

It may take a few moments for this transaction to appear in the Recent Activity list in your Account Overview.Merchant
Zyloo Research Laboratories LLC
951-225-4336 Instructions to merchant
You haven't entered any instructions.
Shipping address
terry brice
c/- Bruce Lodge unit 4 of 17 ANNIE st
Camp Hill
Brisbane, Queensland 4152
Australia Postage details
The seller hasnt provided any shipping details yet.
Description Unit price Qty Amount
PherX for Men (Attract Women)
Item Number PXM $29.95 USD 1 $29.95 USD
Subtotal $29.95 USD
Shipping and handling $5.99 USD
Total $35.94 USD
Payment $35.94 USD
Payment sent to sales@pherx.com
From amount $34.18 AUD
To amount $35.94 USD
Exchange rate: 1 AUD = 1.05149 USD

Invoice ID: 2000001179

Issues with this transaction?
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PayPal Email ID PP120


Once again yesterday 26 feb 2012 i sent an email to www.pherx.com asking for my refund and warned them if it was not forth coming i was going to post up a scam report on the net.

Below are photos of the junk mail that i received from Pherx on the 17th feb 2012.....and there never was any product sent by them and neither any replies to my numerous email requests.





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