Complaint Review: Pioneer Pole Buildings - Schuylkill Haven Pennsylvania
- Pioneer Pole Buildings 716 south route 183 Schuylkill Haven, Pennsylvania USA
- Phone: 8884482505
- Web:
- Category: Builders & Contractors
Pioneer Pole Buildings/ Bob Greene We work too hard for our money to be taken advantage of. Schuylkill Haven Pennsylvania
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Beware of builders who change your paperwork and then tell you according to your contract... This company did just that and refused to make the change back to the original verbal agreement. We hired Pioneer Pole Buildings to put up a pole building garage for our home to help increase the property value, have storage space and a place to park out of the elements. When the saleman came out, I had already picked a building off the internet with a price attached to it and informed him that that was what we wanted. (My husband borrowed money from his retirement and we had limited funds). As salemen do, he tried to jack the price with other options which sounded nice, but I told him we were working within our budget and what I picked from the picture (which I had printed) was fine and what we could afford. He told us that the price on the internet was wrong and we couldn't have the building at that price. I said to him that that was false advertising and he should honor the price they had advertised. I agreed to let him take some frills off the building like the two-tone color and the eave over the door (which really would have been nice and should have been included since it was included in the price). He wrote up the paperwork and I signed not thinking that he once again tried to price it down by giving us "classic" garage doors instead of the "carriage house" garage doors that the building was supposed to come with. When the building was done, and the garage doors were installed, I noticed that the doors were different. I called them immediately to find out why and I was handed over to eventually, a supervisor. She told me that according to the contract I got what I paid for. I emailed Bob Greene the owner and explained that there was a mistake because I ordered building #348 as it was pictured and paid the exact amount of that building to get it the way it looked minus the eave and color. He insisted that "according to the contract...". I signed a contract trusting that it was written with the design that I had picked and paid for. Of course you have to pay them first before they even start the work! I was generous in allowing them to take away the eave and gave them the benefit of one color, but he refused to change out the doors. We are hard-working American citizens who expect to get what we paid for and not get ripped off by a business who refuses to work fairly with their customers. The doors that they put on are $2500 cheaper than what we paid for (he said he would split that cost, lol). Since then, they changed the description of building and raised the price $3000 (probably not to reflect my issue). I would not recommend anyone doing business with Pioneer or Bob Greene as they look to cheat you and cut corners at your expense.
This report was posted on Ripoff Report on 11/12/2013 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pioneer-pole-buildings/schuylkill-haven-pennsylvania-17972/pioneer-pole-buildings-bob-greene-we-work-too-hard-for-our-money-to-be-taken-advantage-o-1098756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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