Playster Poor Customer Service at best New York City New York

I was looking for a Honda 360 Service & this site said they have so had to get a 30 deay Free Trial to get the book. after downloading the Book my computer tells me the file is either corrupted or broken.I cancelled my account about a week before my 30 day FREE TRIAL was over. I got a RF # 54919231 from the Girl at Playster Customer Service. Well i checked my Bank Account Today December 5,2016 & i see a charge from Playster for $24.95.   Well i'm thinking oh great another fly by night company trying to commit fraud! I'm Fully Disabled & really feeel liked i'm being Harrassed. I get a RF # some some girl who might be on who knows what ever & certainly can't effectively do her job! So i have to suffer & pay the price by having to wait 5 to 10 days for my money back that shouldn;t have been taken in the first place. Bad Experience all in all. Company'slike this shouldn't be in Business or get real help that knows what there doing! You can't even trust a Rf number today WTH??   I have enough Medical to worry about let alone this crap!