Complaint Review: Police Supply Online - Internet
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- Author Confirmed
- Police Supply Online http://www.dtdistributors.com Internet U.S.A.
- Phone:
- Web:
- Category: On-Line Stores
Police Supply Online Never recieved the product, never got a refund, lied about the refund ripoff Internet
*REBUTTAL Owner of company: Issued Resolved A+++ Recommended now
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I ordered a Bianchi M13 chest harness from Police Supplies Online aka dtdistributors. The quoted price was $48.94 including the M13 and shipping. I recieved a confirmation e-mail that verified the price and the order.
My account was charged $50.55 and I never got the merchandise. I exchanged e-mail with Kreshia Thompson at their customer service dept and she told me that my money won't be refunded until the cancellation is verified. That was on 10-24. On 11-1 she e-mailed that the cancellation took place and the money was refunded.
The cancellation undoubtedly took place because I never did get the chest harness. I never got the refund either. Police Supply Online in effect stole $50.55 from me. Steer clear of them. They are a dishonest bunch of thieves!
Gerald
Avondale, Arizona
U.S.A.
This report was posted on Ripoff Report on 11/01/2006 09:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/police-supply-online/internet/police-supply-online-never-recieved-the-product-never-got-a-refund-lied-about-the-refund-218708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Issued Resolved A+++ Recommended now
AUTHOR: PSO Customer Service - ()
SUBMITTED: Friday, March 07, 2014
We have worked hard to make sure every customer that had an issue has now been resolved or issued their product for free. We are processing several thousand orders a week at 99.2% A+ ratig.
Any quesiotns or concerns we will go 100% beyond expectation to resolve your issue.
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