Complaint Review: Polygroup - Internet
- Polygroup Internet USA
- Phone: 1-888-919-0070
- Web: http://polygroup.com
- Category: Pools & Saunas
Polygroup I bought a 10 x 30 metal frame pool. Pump was defective. Contacted the company via email and by phone and by fax. Sending a copy of my proof of purchase. THey state they never eceived it. Even when on the phone with them they still stated. Impossible. Internet
I bought the polygroup 10 x 30 metal frame. The motor was defective. Contacted the company numerous times about the warranty. THe pool was defective out of the box. I sent the required proof of purchase. I was told the part would be shipped on May 11, 2017. Never was shipped. THey flat out lie to you. Do not trust this company. I called them today to inquire about the part. While on the phone I faxed them the receipt as well. I have a log of the fax being delivered. They flast out still said they didnt receive it.
Do not buy any products manufactured by polygroup. THey do not honor their warranty.
This report was posted on Ripoff Report on 05/30/2017 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/polygroup/internet/polygroup-i-bought-a-10-x-30-metal-frame-pool-pump-was-defective-contacted-the-compan-1376050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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