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Report: #469114

Complaint Review: Pottery Barn - Internet

  • Submitted:
  • Updated:
  • Reported By: Madison Mississippi
  • Author Confirmed What's this?
  • Why?
  • Pottery Barn www.potterybarn.com Internet U.S.A.

Pottery Barn attempts to double dip shipping Internet

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After reading the fine print while trying to buy a Pottery Barn Bed frame, it became apparent that they're trying to double dip on shipping.

What started out as a sale price of only $999., quickly escalated to $1336.32, or over 1/3rd of the sale price. Here's how it works, (or not). Pottery Barn hits you with a $150. delivery surcharge, which includes setup, and then a shipping and processing charge, in this case for a suspicious $99.90.

It's obvious that they are trying to pass on the overhead of interstate business on to the consumer, but where are the savings? A local store may be a better option, I don't need to pay $150 for a 5 minute bed set up and I'm unable to opt out of said "service".

Joe
Madison, Mississippi
U.S.A.

This report was posted on Ripoff Report on 07/13/2009 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pottery-barn/internet/pottery-barn-attempts-to-double-dip-shipping-internet-469114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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