Precision Tune Auto Care names only cost of parts, but says nothing about labor, then adds labor after work is done Sunnyvale California

Report this situation to the B.A.R. go to smogcheck.ca.gov for the consumer affairs department and fill out a report. It only takes a few minutes but if they really changed the prices afterwards then you should report it!

California has pretty much the strictest laws regarding automotive repair, and they will investigate it. I mean you may not get your money back, but maybe you will, and either way the shop should be reported if they are doing things like that.

I am assuming you do not have your original estimate- before they "modified" the numbers. But if you don't have a copy that means the estimate was oral, not written. Therefore it is basically your word against thiers, and there is a good chance they didn't properly document your authorization. Go to the BAR site and look for yourself to see what the rules are regulating auto repair. See if they violated any of those rules and make out your report. And you will know now and in the future what your rights are!

I mean I don't want anyone making false reports against auto shops, but I go through a lot of work daily making sure that I get all the customer authorizations, that I document them correctly, and that the customer fully understands the cost involved and what they get in return. That is my job and it's a lot of work making sure I am compliant with all the laws, that way if I ever had a report against me, I would have the documents to back my side up. So while most problems are miscommunications, if they really did something to rip you off like you say then they should be reported. All they do is make it harder for everyone else!

Report this situation to the B.A.R. go to smogcheck.ca.gov for the consumer affairs department and fill out a report. It only takes a few minutes but if they really changed the prices afterwards then you should report it!

California has pretty much the strictest laws regarding automotive repair, and they will investigate it. I mean you may not get your money back, but maybe you will, and either way the shop should be reported if they are doing things like that.

I am assuming you do not have your original estimate- before they "modified" the numbers. But if you don't have a copy that means the estimate was oral, not written. Therefore it is basically your word against thiers, and there is a good chance they didn't properly document your authorization. Go to the BAR site and look for yourself to see what the rules are regulating auto repair. See if they violated any of those rules and make out your report. And you will know now and in the future what your rights are!

I mean I don't want anyone making false reports against auto shops, but I go through a lot of work daily making sure that I get all the customer authorizations, that I document them correctly, and that the customer fully understands the cost involved and what they get in return. That is my job and it's a lot of work making sure I am compliant with all the laws, that way if I ever had a report against me, I would have the documents to back my side up. So while most problems are miscommunications, if they really did something to rip you off like you say then they should be reported. All they do is make it harder for everyone else!

Report this situation to the B.A.R. go to smogcheck.ca.gov for the consumer affairs department and fill out a report. It only takes a few minutes but if they really changed the prices afterwards then you should report it!

California has pretty much the strictest laws regarding automotive repair, and they will investigate it. I mean you may not get your money back, but maybe you will, and either way the shop should be reported if they are doing things like that.

I am assuming you do not have your original estimate- before they "modified" the numbers. But if you don't have a copy that means the estimate was oral, not written. Therefore it is basically your word against thiers, and there is a good chance they didn't properly document your authorization. Go to the BAR site and look for yourself to see what the rules are regulating auto repair. See if they violated any of those rules and make out your report. And you will know now and in the future what your rights are!

I mean I don't want anyone making false reports against auto shops, but I go through a lot of work daily making sure that I get all the customer authorizations, that I document them correctly, and that the customer fully understands the cost involved and what they get in return. That is my job and it's a lot of work making sure I am compliant with all the laws, that way if I ever had a report against me, I would have the documents to back my side up. So while most problems are miscommunications, if they really did something to rip you off like you say then they should be reported. All they do is make it harder for everyone else!

Report this situation to the B.A.R. go to smogcheck.ca.gov for the consumer affairs department and fill out a report. It only takes a few minutes but if they really changed the prices afterwards then you should report it!

California has pretty much the strictest laws regarding automotive repair, and they will investigate it. I mean you may not get your money back, but maybe you will, and either way the shop should be reported if they are doing things like that.

I am assuming you do not have your original estimate- before they "modified" the numbers. But if you don't have a copy that means the estimate was oral, not written. Therefore it is basically your word against thiers, and there is a good chance they didn't properly document your authorization. Go to the BAR site and look for yourself to see what the rules are regulating auto repair. See if they violated any of those rules and make out your report. And you will know now and in the future what your rights are!

I mean I don't want anyone making false reports against auto shops, but I go through a lot of work daily making sure that I get all the customer authorizations, that I document them correctly, and that the customer fully understands the cost involved and what they get in return. That is my job and it's a lot of work making sure I am compliant with all the laws, that way if I ever had a report against me, I would have the documents to back my side up. So while most problems are miscommunications, if they really did something to rip you off like you say then they should be reported. All they do is make it harder for everyone else!