Premier Estate Liquidators ripoff front-end billing, no earrings yet 8wks now dispute filed Orlando Florida

Sure, an exciting, live auction on tv, over the phone, competing with other bidders....scam of the year. Duped on the big item but sent the item worth less than $1000. Order an item, only two left, for $625 but worth $3875.00...get it delivered, but must be signed for at delivery 2 wks later, kewl.

Order another item, diamond earrings, 1 carat each, cost after bidding, $2550.00, worth $6000+, they claim. After receiving the ring, which needed "sizing", the earrings were expected any day, afterall...no sizing required, right? At four wks from order, 11/27/03, called 1-800-432-9184 to inquire about order status, was told 4 to SIX wks, it's only been 4 wks and "your order is being processed." Seven wks thru now, 8wks, 2days, any number I dial, as above, plus 1-800-622-2820, the number on my credit card statement for the original $625 order, gives a busy signal each time.

The 407-620-2033 number is useless also, as it shunts you to a mailbox which, at first, I was able to leave a message, never responded to, (suprise, suprise) now says the mailbox is full, please hang up! I held on the line just to see what would happen and the machine voice said, after about thirty seconds,
" ARE YOU STILL THERE? GOODBYE!" and disconnected on their end.

That was when I decided it was time to call my credit card company and start a dispute, of course, the guy who helped me file said the amount being so large, I wouldn't be credited right away but I should watch my next statement. From what I have read so far here, I don't look forward to a happy resolution of the situation, La Sigh.....

Tami
Louisville, Kentucky
U.S.A.