Premier Family Services/Father's Choice Neglected to provide adequate legal services in custody matter as promised and chged. for Goleta California

Lovella,
Thank you for your honest feedback about the experience that you had with our company. Generally, what happens after documents are shipped to our members is a review process wherein the member identifies any inconsistencies, errors or omissions. We then go through a corrections process and email the corrected documents to the member. It sounds like this did not occur in your case and we apologize for the part we played in that, particularly in not responding to your phone calls and emails. Although we have been going through a growth spurt there is no excuse for not responding to you in a timely matter (or at all for that matter).

Please have Meagan send an email to customerservice@fatherschoice.org with her name, membership number and the words Rip Off Report in the subject line. In the body of the email, state clearly the sequence of events that took place, including dates. Upon receipt of this email, we will take care of a refund for Meagan.
Again we apologize for the error on our parts and thank you for your honest feedback. We strive to meet all the needs of our members and we are a satisfaction guaranteed company.
Sincerely,

Customer Service Department
Fathers Choice
customerservice@fatherschoice.org
www.fatherschoice.org

Lovella,
Thank you for your honest feedback about the experience that you had with our company. Generally, what happens after documents are shipped to our members is a review process wherein the member identifies any inconsistencies, errors or omissions. We then go through a corrections process and email the corrected documents to the member. It sounds like this did not occur in your case and we apologize for the part we played in that, particularly in not responding to your phone calls and emails. Although we have been going through a growth spurt there is no excuse for not responding to you in a timely matter (or at all for that matter).

Please have Meagan send an email to customerservice@fatherschoice.org with her name, membership number and the words Rip Off Report in the subject line. In the body of the email, state clearly the sequence of events that took place, including dates. Upon receipt of this email, we will take care of a refund for Meagan.
Again we apologize for the error on our parts and thank you for your honest feedback. We strive to meet all the needs of our members and we are a satisfaction guaranteed company.
Sincerely,

Customer Service Department
Fathers Choice
customerservice@fatherschoice.org
www.fatherschoice.org