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Report: #110263

Complaint Review: Premier Partners - Tamarac Florida

  • Submitted:
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  • Reported By: West Palm Beach Florida
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  • Premier Partners 4971 N. State Road 7 Tamarac, Florida U.S.A.

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BEWARE: DO NOT DO BUSINESS WITH THIS FINANCE COMPANY OR DEALERSHIP!

Drive Today Auto Sales, Lantana, Florida and Premier Partners, Inc., Tamarac, FL are in the business of selling used cars as a Buy Here, Pay Here and Finance company all in one.

This dealership lies and says they will assist you with rebuilding your credit as you make auto payments on your loan, but they do not. When you call and ask them why they fibbed, they laugh and say the salesman always says that. They say, they report the loan once the vehicle is paid off.

They sell wrecked, damaged, and high miled vehicles that are junkyard bound. They have their on repair shop onsite so they fix the cars just enough to work well on a test drive, but once you get it home, you realize you have purchased a piece of crap.

You cant trade the vehicle because you own more than what its worth, and its too messed up for another dealer to take because he cant make profits on.

This company seized my vehicle claiming they didnt have my contact information, but yet they called me all the time and had my current address.

I was a victim of Hurricane Frances and was behind on 1 payment and they took my car.

PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. I am reporting them to the consumer affairs divisions in Broward County and Palm Beach County Florida, along with the Florida Dept. of Consumer Affairs.

Shayla
Palm Beach Gardens, Florida
U.S.A.

This report was posted on Ripoff Report on 09/26/2004 09:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-partners/tamarac-florida-33319/premier-partners-drive-today-auto-sales-tamarac-lantana-florida-110263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Author of original report

William You Have Set Yourself Up To Be Sued

AUTHOR: Shayla - (U.S.A.)

POSTED: Tuesday, July 05, 2005

FYI:

William, I just realized something. You mentioned you sold the car. By state law, you are required as the creditor to notify me of the date and sale of the vehicle and also the amount it was sold for. I see that a inquiry has been made on my credit report and it says to "contact creditor" and listed the entire loan amount past due. Tsk tsk tsk. I have printed out your rebuttal comment to submit as evidence that your company failed to comply with State laws regarding the notification of sale.

Thank you for continued ignorance regarding this matter :)

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#5 Author of original report

William You Have Set Yourself Up To Be Sued

AUTHOR: Shayla - (U.S.A.)

POSTED: Tuesday, July 05, 2005

FYI:

William, I just realized something. You mentioned you sold the car. By state law, you are required as the creditor to notify me of the date and sale of the vehicle and also the amount it was sold for. I see that a inquiry has been made on my credit report and it says to "contact creditor" and listed the entire loan amount past due. Tsk tsk tsk. I have printed out your rebuttal comment to submit as evidence that your company failed to comply with State laws regarding the notification of sale.

Thank you for continued ignorance regarding this matter :)

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#4 Author of original report

William You Have Set Yourself Up To Be Sued

AUTHOR: Shayla - (U.S.A.)

POSTED: Tuesday, July 05, 2005

FYI:

William, I just realized something. You mentioned you sold the car. By state law, you are required as the creditor to notify me of the date and sale of the vehicle and also the amount it was sold for. I see that a inquiry has been made on my credit report and it says to "contact creditor" and listed the entire loan amount past due. Tsk tsk tsk. I have printed out your rebuttal comment to submit as evidence that your company failed to comply with State laws regarding the notification of sale.

Thank you for continued ignorance regarding this matter :)

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#3 Author of original report

William You Have Set Yourself Up To Be Sued

AUTHOR: Shayla - (U.S.A.)

POSTED: Tuesday, July 05, 2005

FYI:

William, I just realized something. You mentioned you sold the car. By state law, you are required as the creditor to notify me of the date and sale of the vehicle and also the amount it was sold for. I see that a inquiry has been made on my credit report and it says to "contact creditor" and listed the entire loan amount past due. Tsk tsk tsk. I have printed out your rebuttal comment to submit as evidence that your company failed to comply with State laws regarding the notification of sale.

Thank you for continued ignorance regarding this matter :)

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#2 Author of original report

Response To William of Premier Partners

AUTHOR: Shayla - (U.S.A.)

POSTED: Tuesday, July 05, 2005

Its such a shame when companies tell half truths in order to save face.

First of all William, yes I did curse out your employees because they too were nasty to me. People can only take so much when customer service reps are nasty.

Second of all, the insurance issue is a lie. Seminole Casualty (whom I had insurance with under my mother's account) had accounting problems. It was unknown to me that there was an insurance issue. When it was brought to my attention, I immediately took the car off that account and got Nationwide.

Secondly, as far as you "claiming" you allowed me to pay the balance due, you told your ignorant customer service reps that I had to put a tracking device on the car because my whereabouts were unknown. Yeah right. Your company received checks every month from me with my correct address on it. Once again, you were just being nasty.

Second of all, I told your son Bill that the car was a piece of shyt as soon as it broke down on me a week or so after I purchased it. Mitsubishi confirmed the car had been in a wreck and it was damaged underneath (oil panel, a/c compressor and condensor, etc..).

I feel sorry for whomever you sold that car to because it has alot that needs to be fixed on top of having electrical and mildew damage from hurricane damage.

I have no reason to bash a company if they were up to par. If it was solely my fault, I would take blame, but it remains that your company overcharge me due to a class tier and on top of that, YOU DO NOT HELP PEOPLE ESTABLISH CREDIT. YOU DONT REPORT TO THE CREDIT BUREAU UNTIL SOMEONE FALLS BEHIND, WHICH IN MY CASE U DID WHEN THE CAR WAS REPO'd. But its all good because I have a brand new car and I will continue to watch your company and make sure you are PENALIZED if you try to destroy my credit rating. My attorney is sitting back watching your every move.

I thank God I am out of a contract with you.

Consumers, please beware of this company. I made the mistake of going a buy here pay here route b/c I was desperate at the time, but in hindsight I wish I would have stuck to a reputable, 1st hand dealer.

If you are in the South Florida area, leave Buy Here Pay Heres alone. If you must go that route, go to Beach Cars or Prime Auto where they appreciate your business.

I almost forgot to add that Mari and Sheryl clerks for William at Premier Partners) made the agreement that I could extend my July 2004 payment (which was due July 21st) to the 1st week in September. As everyone knows, Hurricane Frances hit the 1st weekend in September. I was out of work still because our company closed due to hurricane damage. Being a temp worker, I did not get paid. Your company knew this. On Sept 22nd when I attempted to pay 2 payments, Mari said I had to pay 680 (2 payments) plus 350 for a GPS tracking device which came to over 1000.00. She said all or none.

The State of Florida agencies that I called agreed this was rude because they asked all creditors to bare with their customers due to Charley and Frances taking a heavy toll on people's finances.

Even a consumer agency here in FL contacted your office and told you to back off because I had to pay an out of pocket deductible in order to have the car fixed.

On top of the vehicle not being repaired 100% the 1st time, yall still didnt want to work with me.

In your rebuttal, why didnt you let it be known that you tried to bribe my through the consumer agency and say if I let Nationwide pay for the remaining repairs, you would forfeit putting any derogatory marks on my credit report.

If you are going to tell the story William, by all means please tell the whole story.

Your company is just foul. Even one of your mechanics said your company is foul and that you repo from your customers everyday for no reason.

Why dont you also explain to consumers that you dont make monthly reports to the credit bureaus because as Mari says, it takes to much time? Tell the story!

You will definitely reap what you sow. I put you in God's hands.

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#1 UPDATE Employee

Shayla Perry's Complaint...

AUTHOR: William - (U.S.A.)

POSTED: Monday, May 09, 2005

Shayla, your vehicle was repossessed more than a year after you purchased it from me (puchased 7-19-03, repossessed 9-21-04). You never once complained about the quality of the vehicle you purchased until your vehicle was repossessed. Your Vehicle was repo'ed because you were 36 days late on your payments and had no full coverage insurance (having no insurance is illegal in The State of Florida). It's not right to bash the quality of the car, because you didn't pay for it and got it repossessed. Your nasty messages, curse words to my staff and message machine just prove the value of your character.

For all consumers who are reading this:
Below is a verbatim copy of the letter from Premier Partners, Inc., the parent company to Drive Today Auto Sales, to The Office of Financial Regulation, Division of Finance.

10-6-04

Please accept this correspondance as Premier Partners, Inc.'s, response to the claims and accusations of Ms. Shayla Perry in her letter to your office dated 9-27-04.

Ms. Perry has made a number of claims and accusations in her letter regarding the payments made on her account. I have enclosed for your review, her payment history. Her payments were due on the 19th of each month, and with one exception, each payment was late. Furthermore, each payment was paid later than the prior months payment.

While Ms. Perry indicated in her letter that she unexpectedly had to puchase insurance coverage for the vehicle, she neglected to mention that she was required to do so because her prior policy was cancelled May 18, 2004, due to payment default. The vehicle was therefore, uninsured, and as she continued to drive the vehicle, she acted in violation of Florida law, as well as defaulting on her installment sales contract, until June 1,2004, when she purchased a new policy. Additionally, I would like to point out that insurance payments on a vehilce are most certainly an expected expense as opposed to an "unexpected" expense. Ms. Perry knew that she was required to maintain insurance on the vehicle at all times.

When I learned on September 20, 2004, the collateral vehicle securing Ms. Perry's loan was going to be in my control, I required that Ms. Perry bring her account current before the vehicle would be released. Contrary to her claims, Ms. Perry made no offer of payment prior to the vehicle being repossessed. Instead, she became loud and disruptive.

While it is always regrettable when a vehicle securing a defaulted loan has to be repossessed, Ms. Perry's attempt to blame natural disasters for her failure to make her payment due onn August 19, 2004, is with out merit. (NOTE: HURRICANES WERE AFTER THIS DATE) Furthermore, Ms. Perry has been offered every opportunity to redeem the collateral vehicle simply by paying the money she owes.

Ms. Perry's derogatory claims and accusations regarding Premier Partner's business practices are untrue. Premier has been in business for almost a decade, providing financing to customers who honor the terms of their agreements they enter into. While we understand Ms. Perry may be angry with the results of her actions in this matter, Premier Partners, nc., has operated in a clear businesslike manner, in comlience with all its legal obligations.

Signed,
Premier Partners

Shayla, I sold the vehicle you had repossessed and have had no problems with the vehicle or the customer.

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