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Report: #1357471

Complaint Review: Premium Brand Skincare - Internet

  • Submitted:
  • Updated:
  • Reported By: Angry in Colorado — Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • Premium Brand Skincare Internet USA

Premium Brand Skincare Life Nutra HealthLife-time Wellness FREE trial charges you $89.97 TWICE! Internet

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Premium Brand Skincare circulated an ad on Facebook with video of their eye cream from Shark Tank.  The video was accompanied by an ad for a FREE trial.

When ordering the FREE trial, the site makes you order TWO products, and charges shipping for each product.  

When the product arrived, there were no beneficial skin effects.  In fact, the cream has no odor and no sensation on the skin when applied.  It appears to be watered down, cheap, lotion.

Two weeks after the trial product was shipped, the company charged my credit card TWICE for $89.97 (total of $179.94).

When I called the company by phone to demand a refund, the operator refused to provide a refund, stating that the "terms were clearly stated" in the free trial.  There were no terms stated, or if there were, they were well-hidden.

This report was posted on Ripoff Report on 02/21/2017 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premium-brand-skincare/internet/premium-brand-skincare-life-nutra-healthlife-time-wellness-free-trial-charges-you-8997-1357471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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