Premium Brand Skincare My experience was identical to the one stated by the writer in the previous report. However, I did call the company to cancel, one week after recieving the product, because I had a severe allergic reaction to it. I was assured that my card would not be charged for anything else. Fast forward to today, and I find out that they have indeed charged my account for 179.94!  Internet

 Premium Brand Skincare MyMy experience was identical to the one stated by the writer in the previous report. However, I did call the company to cancel, one week after recieving the product, because I had a severe allergic reaction to it. I was assured that my card would not be charged for anything else. Fast forward to today, and I find out that they have indeed charged my account for 179.94! So, I called back today and asked for a complete refund. Of course I didn't get that. I only got a refund of 62.48, which is a 30% refund. They told me that because they didn't have a record of me calling before today to cancel, then it was their legal right to charge me the additional amount of 179.94, even though I've received nothing from them, other than the original samples I purchased in the first place. Supposedly they're also sending me a "voucher" for 300.00, that can be used to purchase a variety of items from different stores. I have yet to receive this voucher, and have no idea if I will even get it, and I have no idea how that will work.

Perhaps the most shocking thing is that the customer service rep repeatedly told me to use the product again!!!! This is after I told her that I had a serious reaction requiring meds! She told me that I couldn't have had a reaction, because all of the ingredients are supposedly safe. Safe for whom? Because it wasn't safe for me, and for her to insist that I use it again is not only absurd, but a highly dangerous thing to tell anyone to continue use after such a reaction. So, I'm left with cream I cant use, they've cleaned out my checking, cost me an additional 70.00 in overdraft fees, and I have nothing to show for it, other than these 2 shoddy little pots of really low quality cream, and I've lost basically 180.00 to boot! Somebody please tell me how I can resolve this and get my hard earned money back!!!!!!