Priceline.com Rude Ridiculous and will not Compromise Internet

My husband and I went on Priceline.com to reserve a hotel room for Montgomery, TX.  We went to the name your price part, put in an amount, it was rejected so we tried to put in a higher amount but it wouldn't let us submit until we added another area.  Next thing we know we have booked a room in Conroe, TX.  We didn't want Conroe, TX.  We wanted Montgomery, TX.  

We spoke to 2 separate customer service reps and emailed with 1 and none of them could help us because it was non-refundable.  We didn't want our money back, in fact we were willing to pay more just to get the room in the town we wanted in the first place.  NO ONE WOULD WORK WITH US, so our credit card was charged the full amount and we are screwed.  I have never dealt with a business that wouldn't work with you.